Find Technical support customer service Jobs in Plainview, New York

Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Order Management: Process customer orders, track shipments, and update clients on the status of their deliveries.
Issue Resolution: Handle complaints and concerns by providing effective solutions and escalating issues when necessary.
Account Maintenance: Maintain accurate and up-to-date customer records in the company&#39;s database.
Product Knowledge: Develop a deep understanding of our products to provide accurate information and guidance to customers.
Collaboration: Work closely with internal teams such as sales, production, and shipping to ensure customer needs are met.
Reporting: Prepare regular reports on customer feedback, common issues, and suggestions for process improvement.

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222 technical support customer service jobs found in plainview, new york