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      1 technical writer job found in aurora, illinois

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      • servicenow analyst

        • bolingbrook, illinois
        • contract
        • $25 - $27 per hour
        job summary: 1. ServiceNow Platform Knowledge Understanding of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB, etc.).Familiarity with Service Catalog, Workflows, and SLA management.Ability to configure forms, fields, UI policies, and business rules without scripting. 2. ITSM & ITIL Best Practices Strong grasp of ITIL principles (Incident, Change, Problem, Knowledge, CMDB).Understanding Service Level Agreements (SLAs) and thei
        posted march 4, 2025
        job summary: 1. ServiceNow Platform Knowledge Understanding of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB, etc.).Familiarity with Service Catalog, Workflows, and SLA management.Ability to configure forms, fields, UI policies, and business rules without scripting. 2. ITSM & ITIL Best Practices Strong grasp of ITIL principles (Incident, Change, Problem, Knowledge, CMDB).Understanding Service Level Agreements (SLAs) and thei
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