frequently asked questions

  • do i have to pay to use the randstad app?

    No, there is no incremental fee for the platform.

  • are the randstad app workers your employees?

    Yes, the workers are all W-2 Randstad employees.

  • do you guarantee worker attendance?

    We set the expectation with our workers for 100 percent attendance, and our rating system reinforces the importance of it. While we can't always guarantee it, we work quickly to address any related issues that may arise.

  • do you conduct background checks?

    We conduct background checks on request.

  • how do i rate a worker?

    There is a simple function in the app to rate workers at the end of the assignment.

  • can i still contact someone in your office if i need to?

    Absolutely, you can call your local office anytime.

  • what if i don't want an employee to come back?

    You can mark an employee as “do not return” under the ratings section. Once marked, the talent will not see another job from your company. Being marked DNR by one company does not prevent the Talent from seeing jobs from other companies.