benefits and compensation specialist salaries in dallas, texas

Experience/Skills Required: High school diploma or equivalent, minimum Bachelor's degree preferred. 2+ years experience with outbound calls in a metrics-driven environment Excellent written and verbal communication skills, including effective listening skills. Ability to learn and understand technical terminology. Able to handle multiple tasks, stay organized, and focused on details. Ability to navigate a computerized data entry system or other relevant applications. salary: $21 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Under general supervision, handles a variety of incoming customer calls and fulfills customer needs to ensure customer satisfaction. May respond to e-mail inquiries. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Processes new orders based on customer requests. Tracks open orders to ensure completeness in a prompt manner. Checks pricing and verifies availability. Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides support to lower level staff on non-standard cases where policy and practice are not formalized or documented and individual case determination may be required. Refers highly unusual situations to higher authority for review and reconciliation. May assess needs and suggest/promote alternative products or services. Customer service is the primary function, but may include minimal selling or promotion of products or services. SkillsActive ListeningSalesOutbound CallsHVACCold CallingCall CenterQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

The Customer Support Team Lead will manage the queue volume, run reports, meet with team members 1:1, attend meetings, SalesForce testing, a backup for the customer phone line and help in production when needed. This is a possible temp to hire Hybrid opportunity.  Must be able to work in office the first week for training and then 1 to 2 days week once traing is completed.   Qualifications: Should be comfortable working independently with minimal guidance from management At 1 to 2 years experience as a Team lead  Comfortable speaking in meetings, even on behalf of manager Excellent Attention to detail Ability to handle being in a busy department and can multi-task Intermediate to advanced excel skills Champion new ideas Positive attitude Manage priorities - ask for help when needed Excellent verbal and written communication skills salary: $25 - $30 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities This position will be a co team leader and will will work with other team leader and share in the responsibilities. Will meet monthly with some of the team, go to meetings, run reports, help ensure the workload is being managed. Testing new enhancements both in test and production systems. Should be comfortable working independently with minimal guidance from management Team lead of an operations team Comfortable with speaking in meetings, even on behalf of manager Must be able to handle being in a busy department and can multi-task Ability to Manage priorities and ask for help when needed SkillsAccounting Customer supportMicrosoft ExcelMicrosoft OfficeSupervisingReport ManagementQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you ready to bring your people skills to a role where you’ll make a real impact? We’re looking for a Consumer Affairs Specialist to join our team and provide outstanding support to consumers. If you’re empathetic, patient, and love solving problems, this is your moment to shine! Key Details: Start Date: ASAP Pay: $22/hour Schedule: In-office Monday-Thursday, remote Fridays. Interview: Virtual (Teams or Google Meet). Location: Richardson,TX. Training: 6-8 weeks of robust training with modules, shadowing, and hands-on practice. Supportive team environment—extra training available if needed. salary: $20 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Be the go-to problem solver for consumer inquiries about residential HVAC products. Deescalate heated situations with empathy and professionalism. Guide consumers on equipment use, warranty details, and product options. Handle complaints with patience, providing solutions that leave customers satisfied. Accurately document call details in the system for follow-up as needed. Help implement process improvements to enhance the customer experience. SkillsCustomer RelationsQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.