benefits and hris specialist salaries in charlotte, north carolina

Are you ready to make an impact and build lasting connections in the financial services industry? You’ll be at the heart of meaningful client interactions, providing essential guidance and support. You'll join a collaborative and mission-driven environment where integrity, growth, and client success are key. If you’re passionate about delivering exceptional service, this role is for you!IMPORTANT: This is a HYBRID role, combining work from home and office presence. Work From Home on Mondays and Fridays, Tuesday thru Thursday in office.Pay: $23/hrResponsibilities:Take inbound calls, responding to client requests, resolving general account issues and providing digital assistanceProvide exceptional client service through interpersonal and client relationship management (CRM) skillsServe as the initial point of contact for clients; following standardized procedures to meet client needsDocument client and team feedback in support of service improvement efforts within the businessUse consultative approach to position products and services to clientsThis job is for you if you:Have a passion for helping others and being able to demonstrate patience, care, professionalism, and dedication to servicing client’s needsHave strong verbal/written communication skills to relay complex information that can easily be understoodAre self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metricsWant to be part of a team that’s motivated by helping others and serving the best interests of our clientsLike to work in a professional environment that stresses respect and teamworkWhat you'll have:High School Diploma, Associate or Bachelor preferred​Minimum of two years ​of related work experience required.  Experience in client services ​preferred. Undergraduate degree or equivalent combination of training and experience ​preferred. Great Problem Resolution and Time Management skillsTech-SavvyEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!salary: $50 - $53.13 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities Consult on or participate in moderately complex initiatives and deliverables within Financial Crimes and contribute to large-scale planning related to Financial Crimes deliverables Review and analyze moderately complex Financial Crimes challenges that require an in-depth evaluation of variable factors Contribute to the resolution of moderately complex issues and consult with others to meet Financial Crimes deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements Collaborate with personnel in Financial Crimes SkillsFinancial CrimesQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

job summary: Are you passionate about technology and solving complex problems? Join our team as a Technical Support Specialist, where you'll provide expert assistance for our cutting-edge dental equipment! Troubleshoot and resolve escalated technical issues Assist customers remotely and ensure seamless support Work Environment & Travel Location: Primary office setting at company headquarters in Charlotte, NC Travel: Occasional travel (up to 20%) for on-site technical support.   location: Charlotte, North Carolina job type: Permanent salary: $48,000 - 52,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Answers escalated technical support phone calls for assigned equipment groupRoutes calls to appropriate parties if necessaryProvides advanced troubleshootingProvides remote desktop support via remote desktop softwareLogs all calls in CRM softwareTransfers escalated cases to Technical Support Escalation Specialist accordingly to Technical Support Department RulesTravels and provides field support for complicated cases when remote support is impossibleMaintains current knowledge of all products and all other matters that affect the dental industryShares knowledge and works with other Technical Support Team MembersMeets company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and proceduresAdheres to company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignmentsPerforms other duties as assigned #LI-AR2   qualifications: Associate's or Bachelor's degree in Information Technology, Engineering, or a related technical discipline (or equivalent work experience).At least three years of experience in technical support, IT troubleshooting, or a similar role.Experience with electromechanical systems, particularly in medical or dental industries, is a plus.  skills: Troubleshooting capabilities in hardware, software, and network-related issues.Familiarity with remote desktop tools and networking fundamentals (TCP/IP, LAN/WAN).Proficiency in Microsoft Office applications.Ability to type at least 20 words per minute.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Prior experience in the dental technology sector is preferred but not required. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.