call center representative salaries in dallas, texas

Our client, a growing financial company, is currently hiring for an Outbound Call Center Representative for a seasonal tax role. This role can be located in one of the following locations: Austin, TX, Irving, TX or Rochester, NY Rate: $19.00 per hour Hours: 8:00 a.m. to 5:00 p.m. CST Contract Please apply online for consideration!salary: $18.5 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Perform outbound tax-related calls to borrowers throughout the workday. Handle and address escalated customer inquiries and concerns effectively. Provide clear, accurate information and assistance regarding tax-related matters. Maintain professionalism and empathy when dealing with challenging situations. SkillsCall CenterCall Center SupportTyping SkillsBasic Computer SkillsFollow-upBasic Software SkillsTelephone EtiquetteActive ListeningAdapting to ChangeQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

 A large financial client in downtown Dallas is seeking dedicated and detail-oriented Spanish Speaking Call Center Representatives to join their team handling both inbound and outbound calls for their Mortgage Contact Center. If you are looking for a new opportunity and are fluent in Spanish - please apply today. salary: $19 - $20 per hourshift: Firstwork hours: 7 AM - 8 PMeducation: No Degree RequiredResponsibilities Handle high call volumes with Spanish-speaking customers with approximately 120 outbound or 60 inbound calls per day. Assigned to either inbound or outbound calls, not both, with potential for 50-100+ calls during peak times. Support the Consumer Direct Sales group within the clients' Home Mortgage. Gather relevant information from the customer to then transfer them to the appropriate department Must be available for any shift between 7am-8pm CST and open to working 1 Saturday per month between 8am-6pm Qualifications: 2+ years of call center experience and handling outbound calls Sale or financial experience also a plus SkillsSpanish (5 years of experience is required)Salescontact centermortgageQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is seeking customer service professionals in  Dallas, TX for a long-term contract opportunity.  While perm placement is the goal, the assignment could last for up to 2 years. The role involves managing a high volume of inbound and outbound calls to qualify leads for Home Mortgage Consultants. It requires good customer service and communication skills, the ability to multitask and navigate multiple systems, and proficiency in handling sales-related tasks such as lead qualification. Candidates should be tech-savvy, adaptable, and able to maintain a customer-focused approach while meeting performance goals. Position: Customer Service Representative 2 Location:  Dallas, TX 75202 Pay: $20/hr  Shift Days/Hours:  8 hour schedules assigned after training M-F: 7am-8pm CST need to be flexible 8 hours within this time frame - after training Give or take a couple hours to start/end ONE SATURDAY PER MONTH REQUIRED Saturday: 8am CT to 6pm CT - assigned 8 hours within this time frame  Training Days/Hours: M-F: 8:00 - 4:30  CST DALLAS: 4-5 weeks in office then go into hybrid role to complete training as long as performance metrics are met  salary: $19 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilities During high volume expect ~120 outbound calls/day, OR ~60 inbound calls per day , minimal emails. Talent will be assigned to either inbound or outbound calls per day, not both Call center group within Consumer Lending - Consumer Direct Sales group  Sales role Candidates will be working in the National Contact Center and will be assisting Home Mortgage. Talent will receive inbound and “.com” lead lists of customers that are interested in either refinancing or purchasing a home. From there, candidates will reach out to the customer to confirm their interest, to confirm their contact info, bank information, and availability. Once confirmed, they will transfer over to a Home Mortgage Consultant (HMC) who will take things from there.  While there are no heavy sales involved in this role, the goal is for the talent to be able to gather the appropriate information from the customer so that they can transfer them as a hot lead to the appropriate group from there SkillsMultitasking Communication SkillsSales and Lead QualificationQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.