call center supervisor salaries in atlanta, georgia

Our client is a leading healthcare organization with an upcoming class for Call Center Representatives in Duluth, GA. This position is remote, however, candidates MUST live within 1-hour of Duluth, GA. Candidates must pass 2 required assessments and complete 2 video interviews for this position. Please review details below carefully before applying. Employees MUST work nights and weekends, no exceptions. Shifts vary between 8am-9:30pm EST. Holidays are required as well. Candidates must have open availability to work between the hours above. The schedule will change periodically during training. Breaks are scheduled, no accommodations. NO TIME OFF during the first 90 days, no exceptions. This position requires you to be on camera 100% of the time. 2+ years of customer service and call center experience required. If you are not able to work from home due to outages (power/internet) you WILL be required to come into the office. Equipment provided excluding desk and chair. 3-5 inch Internet cable will be provided, talent must provide their own if they a longer one. Employees must attend an onsite orientation and equipment pickup. There is NO option to have you equipment shipped to you. Equipment must be returned to the original location once the assignment ends. This is a 6-month assignment to start, but could extend. salary: $17 - $18 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilities Responds professionally to inquiries from internal/external customers.  Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations and quality service.  Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed.  Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery.  Develop a full awareness of the way performance and actions affect members and Member Service.  Contact Center's (MSCC) performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted). The essential functions of this role include:working weekendsSkillsCall Center SupportCall CenterTelephone EtiquetteBasic Software SkillsBasic Computer SkillsQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Our client is a leading healthcare organization with an upcoming class for Call Center Representatives in Duluth, GA. This position is remote, however, candidates MUST live within 1-hour of Duluth, GA. Candidates must pass 3 required assessments and complete 2 video interviews for this position. Please review details below carefully before applying. Employees MUST work nights and weekends, no exceptions. Shifts vary between 8am-9:30pm EST. Holidays are required as well. Candidates must have open availability to work between the hours above. The schedule will change periodically during training. Breaks are scheduled, no accommodations. NO TIME OFF during the first 90 days, no exceptions. This position requires you to be on camera 100% of the time. 2+ years of customer service and call center experience required. If you are not able to work from home due to outages (power/internet) you WILL be required to come into the office. Equipment provided excluding desk and chair. 3-5 inch Internet cable will be provided, talent must provide their own if they a longer one. Employees must attend an onsite orientation and equipment pickup. There is NO option to have you equipment shipped to you. Equipment must be returned to the original location once the assignment ends. This is a 6-month assignment to start, but could extend. salary: $17 - $18 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilities Responds professionally to inquiries from internal/external customers.  Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations and quality service.  Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed.  Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery.  Develop a full awareness of the way performance and actions affect members and Member Service.  Contact Center's (MSCC) performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted). The essential functions of this role include:working weekendsSkillsCall Center SupportSpanishTelephone EtiquetteBasic Software SkillsBasic Computer SkillsQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

We are seeking a Warehouse Manager who is highly motivated to join a dynamic team that is ready to take their growth to the next leve.  An individual who leads customer service initiatives, process improvements, and vendor performance. Ensures accurate inventory management, cost efficiency, and regulatory adherence (US Customs, DOT, TSA, C-TPAT).  If you are interested in learning more and telling us why you would be a great match for this role please apply and schedule an interview or reach out to angela.mullady@randstandusa.com/404.723.3313   Location: Atlanta GA 30349 Salary: $85-$95k Schedule: Days M-F  Must have: 7+ years in distribution/warehouse operations and inventory management and 5+ years in supervisory management, leadership, organizational, and customer service skills.   Proficiency in Microsoft Office and warehouse management systems and experience in compliance (TSA, DOT, safety regulations) salary: $85,000 - $95,000 per yearshift: Firstwork hours: 8 AM - 6 PMeducation: BachelorsResponsibilitiesWarehouse Manager responsible for overseeing warehouse operations, including receiving, storage, inventory control, order fulfillment, and dispatch. Manages personnel, budgets, safety, and compliance with industry regulations. Leads customer service initiatives, process improvements, and vendor performance. Ensures accurate inventory management, cost efficiency, and regulatory adherence (US Customs, DOT, TSA, C-TPAT). Must have: 7+ years in distribution/warehouse operations and inventory management 5+ years in supervisory management Excellent leadership, organizational, and customer service skills Proficiency in Microsoft Office and warehouse management systems Experience in compliance (TSA, DOT, safety regulations) Key Desires: Bachelor's degree in Supply Chain, Logistics, or Business Negotiation and process improvement skills Ability to develop and maintain multi-cultural relationships Experience with automated inventory control systems The essential functions of this role include:wearing steel toe shoesmanual lifting up to 50lbsSkillsWritten CommunicationMS WordExcelLotus NotesAS400Verbal CommunicationSOP ImprovementISO5sWMSWorking IndependentlyMaintaining CalendarsInstructingMaterials ManagementCoachingBudgetPayrollManagingInfluencingDecision MakingCreating PresentationsOral CommunicationOperationsLeadingPlanningProblem SolvingOrganizationPrioritizingLiftingStandingPullingPushingMicrosoft OfficeUS CustomsDOT CertificationTSA Screening ExperienceSafetyInboundOutboundCustomer ServiceInventory Management Business operationsLoss PreventionListening SkillsUnderstanding SkillsProcess Improvement Accounts ReceivableQualificationsYears of experience: 5 yearsExperience level: ManagerRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.