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Are you passionate about helping others, solving problems, and delivering exceptional service? If you’re fluent in both English and Spanish and thrive in a fast-paced call center environment, we have the opportunity for you. We’re hiring bilingual Customer Service Representatives to support financial professionals and their clients throughout the application processsalary: $19.49 - $19.5 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: High SchoolResponsibilitiesWhat You’ll Be Doing: Serve as the primary point of contact for financial professionals, assistants, and brokerage agencies Provide status updates on life insurance applications and guide users through internal systems Offer technical support for e-Application tools and troubleshoot submission issues Educate callers on policies, procedures, and next steps throughout the application lifecycle Collaborate closely with internal teams including Case Management and Underwriting What We’re Looking For: bilingual: Fluent in English and Spanish strong communication and problem-solving skills Customer service experience, preferably in a call center or financial services environment ⏰ Schedule & Training: Training:  (Mon–Fri, 9:00 AM–4:30 PM) Post-Training Schedule: Mon–Thurs (11:30 AM–8:00 PM), Fri (9:30 AM–6:00 PM) Pay & Perks: Pay Rate: $19.50/hour Modern campus in Grandview Heights, OH with convenient parking Hybrid work model promoting work-life balance Supportive training from experienced team members Professional growth opportunities into specialized roles Ready to Make an Impact?This is more than just a job — it's an opportunity to grow your career in financial services with a mission-driven organization that values people and performance. If you’re motivated, bilingual, and ready to grow, apply today (send your resume to michael.wilson@randstadusa.com) to secure your spot in the July training class!Skills Call Center SupportSpanishCRMCustomer Service Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is looking for a bilingual Customer Service Representative in San Antonio,TX. This role is for a bilingual(Spanish/English) Customer Service Representative in a high-volume inbound call center. The position requires strong communication and multitasking skills, with the ability to navigate multiple systems, handle various customer issues (e.g., payments, disputes, fraud), and remain patient and coachable in a fast-paced, feedback-driven environment. Position: Customer Service Representative Location: San Antonio,TX,78251 Pay: 20 Shift Days/Hours:  24 hour call center; schedules given before acceptance. Must be open to all schedule options Potential schedule assignments: 1 weekend day + 1 weekday off Schedule options range from 6am to 7am start timesTraining Days/Hours: Mon-Friday 8:00am-4:30pm 8 weeks of training - NO missed time during trainingsalary: $19 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilities You will work as a bilingual Customer Service Rep with Client Consumer Lending and will be responsible for providing quality customer experience while working to resolve customer’s complaints/inquiries. Researching cases independently  Types of calls include: Payments, lost/stolen cards, dispute, fraud, transaction review, digital options, balance transfers Responsible for reviewing the customer’s credit card profile, payments, reviewing accounts, assisting the customer understand their balances  Inbound Call Center: 75-100 calls per day (higher volume calls in the earlier shifts) Calls around 3-5 minute approximately  Calls are back to back and sometimes a breather in between calls Will transfer more escalated calls to another department  Day in the life of… Call center environment At desk all day long- expectation to stay at desk Can be loud and busy Resource utilization System navigation is important skill Understanding tool bars Organizing desktop Use multiple windows Navigate when talking to customers Average amount of calls and AHT Average 75-100 calls a day Calls are 3-5 minutes approximately Calls can be back-to-back and sometimes there’s a breather in between. Based on call volume there could be opportunities for overtime or time off without pay. SkillsSystem NavigationMultitasking High-Volume EnvironmentCustomer ServiceTelephone EtiquetteActive ListeningCall Center SupportClient ServiceCustomer supportQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Our client, a trusted and well-respected public service organization, is on the hunt for a talented Customer Service Representative  to join their dynamic team in  Phoenix.   Are you a people-first problem solver with a knack for staying cool under pressure? Join our client as a Customer Service Representative and help Arizonans with critical support — all while working in a fast-paced, high-impact environment.  salary: $17.99 - $18 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesOur client is looking for a dedicated Customer Service Representative to join our team. In this vital role, you’ll be the face of our operations, assisting customers in person while upholding our core values: Do the Right Thing, Commit to Excellence, and Care About One Another. What You’ll Bring: 2+ years of customer service experience 1+ year working in a high-production environment Proven cash handling experience Proficient computer skills in a Windows environment Comfortable using Google Suite (Gmail, Docs, Sheets, Drive) Typing speed of 40+ WPM with 10-key accuracy Skilled in conflict de-escalation and resolution What We’re Looking For: Demonstrated ability to work independently and collaboratively Analytical problem-solver who can break down complex issues and find solutions Ability to work with confidential information in a professional and appropriate manner Willingness to learn and apply LEAN, Six Sigma, or Continuous Improvement principles bilingual in English and Spanish is a plus! Don’t miss your chance to make a meaningful impact with a team that values excellence and integrity.  Apply for this Customer Service Representative role today! SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyCustomer Service Cash HandlingGoogle SuiteQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.