dialysis technician

The Customer Service Representative will provide high-quality customer support to utility customers in both English and Spanish, handling inquiries related to billing, service requests, account management, and general utility services. The role involves troubleshooting customer issues, resolving complaints, and ensuring customer satisfaction by providing accurate and timely information. Must have your own laptop, two monitors, and a USB headset to qualify for this position. This position is contract and will end on 1/25/2024.salary: $17.99 - $18 per hourshift: Firstwork hours: 10 AM - 7 PMeducation: High SchoolResponsibilities Answer inbound customer calls and respond to inquiries in both English and Spanish, including questions about utility bills, service interruptions, account setups, disconnections, and more. Assist customers in understanding their bills, resolving billing discrepancies, and facilitating payments. Process requests for new service, transfers, or terminations of utility services. Diagnose and troubleshoot customer issues, providing accurate solutions and guidance for technical problems (e.g., power outages, water issues). Must have your own laptop, two monitors, and a USB headset to qualify for this position. This position is contract and will end on 1/25/2024. SkillsFollow-upActive ListeningTelephone EtiquetteBasic Software SkillsTyping SkillsSpanish (3 years of experience is required)Client ServiceCustomer RelationsCustomer supportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

We are currently seeking a Customer Service Rep in a manufacturing setting for a reputable medical company in the Westerly area. Ideal candidates will have 2-3 years of experience and knowledge of a manufacturing flow/process. This is a permanent opportunity paying $23-24hr. If qualified and interested, please apply directly for immediate consideration. salary: $45,000 - $50,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesProvide support to the sales team, including: Obtains orders by inbound phone calls and email, order entry, transferring orders, explaining stock-outs and delivery dates. Report customer feedback to management. Work with Sales teams to ensure customer satisfaction. Increases orders by suggesting related items, up-selling, explaining features and checking customer’s buying history. Prepares, generates and follows up on verbal or written quotations to secure orders. Assists Sales team members in managing open quotes. Maintains ERP backorder report. Updates the CRM database with prospecting information. Communicates to the Purchasing department as needed. SkillsERPTelephone EtiquetteActive ListeningCRMClient ServiceCustomer RelationsCustomer supportCUSTOMER ORDERS/SALESCustomer Relationship ManagementQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

job summary: Business Analytics Advisor The job profile for this position is Business Analytics Advisor. The Cigna Enterprise Operations Analytics organization offers solutions that provide actionable insights to internal and external business partners and customers that help improve customer experience, reduce cost, measure and forecast business performance, and improve process and procedures. The Business Analytics Advisor will be responsible for creating a detailed business analysis, outlining problems, opportunities and solutions for their respective client group. Responsibilities Include: Using SQL to write queries to answer questions and perform ETL tasks to create datasets.Utilizing Python libraries (scikit-learn, pandas, numpy) to conduct statistical analyses.Communicating findings and coordinating with peers, leaders and business partners.Using Business Intelligence tools to create self-service reporting for business partners.Leading analytics-based projects and experiments.Conducting self-driven data exploration and documentation of tables, schemas, and tests.Using SQL to query data structures to help inform our business partners.Examining and interpreting the data to discover the weaknesses and identify the root causesConducting hypothesis testing on business partners assumptions.Completing ad hoc requests for business partners data needs.Identifying and implementing automation to consolidate similar or repeated ad hoc requests.Understanding business needs to better inform reporting and analytics duties.Giving guidance on any recurring problems or issuesCompleting proposals in cooperation and conjunction with experts on the subject (SME).Refactoring reporting to enhance performance, provide deeper insight, and answer questions.Updating project documents as well as status reports. Qualifications: 8+ years of relevant analytics experienceExperience as a Business Analytics Advisor is a plus.Expertise in health insurance contact center operations.Proficiency in Agile practices (Jira).Proficiency with Structured Query Language.Experience with a scripting language (Python, Powershell, VBA).Experience with Big Data Platforms (Databricks, Hadoop, AWS).Experience with Business Intelligence Software (Tableau, PowerBI, Looker, etc.)Excellent verbal, written and interpersonal communication skills a must.Problem-solving, consulting skills, teamwork, leadership, and creativity skills a must.Analytical mind with outstanding ability to collect and analyze data.   location: Bloomfield, Connecticut job type: Contract salary: $50.00 - 62.50 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Qualifications: 8+ years of relevant analytics experienceExperience as a Business Analytics Advisor is a plus.Expertise in health insurance contact center operations.Proficiency in Agile practices (Jira).Proficiency with Structured Query Language.Experience with a scripting language (Python, Powershell, VBA).Experience with Big Data Platforms (Databricks, Hadoop, AWS).Experience with Business Intelligence Software (Tableau, PowerBI, Looker, etc.)Excellent verbal, written and interpersonal communication skills a must.Problem-solving, consulting skills, teamwork, leadership, and creativity skills a must.Analytical mind with outstanding ability to collect and analyze data.   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: SQL Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.