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A manufacturing facility in Charlotte, NC is looking for a Customer Service Representative looking to interview candidates ASAP. This role is fast paced and demanding. This company is growing quickly and willing to train for upward progression. This is a Direct Hire opportunity. This will operate off the 1st shift schedule Monday-Friday. salary: $45,000 - $45,760 per yearshift: Firstwork hours: 7 AM - 3:30 PMeducation: High SchoolResponsibilities Fluent Correspondence: Manage high-volume email queues, drafting professional and grammatically correct responses in both English and Spanish. Verbal Translation: Serve as the primary point of contact for Spanish-speaking clients over the phone, handling inquiries ranging from product availability to technical application advice. Order Accuracy: Translate customer requirements into internal work orders, ensuring that specific needs for wood stains, finishes, and coatings are accurately captured in our system. Client Relationship Management: Build rapport with Spanish-speaking contractors and distributors to improve retention and ensure they receive the same level of white-glove service as our English-speaking accounts. Documentation: Assist in translating product data sheets or safety labels into Spanish when necessary to support field teams. The essential functions of this role include:working in a smoke free environmentSkillsBilingual (5 years of experience is preferred)Customer Service (2 years of experience is preferred)Typing Skills (2 years of experience is preferred)Telephone Etiquette (2 years of experience is preferred)Active Listening (2 years of experience is preferred)Follow-up (2 years of experience is preferred)Front Desk (2 years of experience is preferred)Basic Computer Skills (2 years of experience is preferred)Client ServiceCustomer RelationsQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is currently seeking a detail-oriented and tech-savvy Customer Service Representative for a premier manufacturing and distribution client in West Palm Beach, FL.If you thrive in a fast-paced environment, have a knack for problem-solving, and are looking for a career path that offers a permanent opportunity, we want to hear from you! This is a temp-to-hire position with an immediate start date. Role Overview Pay: $19.00 – $20.00 per hourSchedule: Full-time, Monday – FridayLocation: West Palm Beach, FL (33411)Status: Temp-to-Hire (Immediate Start) Qualifications & Skills Experience: Previous high-volume call center or customer service experience is required.Technical Proficiency: Skills in Microsoft Office Suite and internet navigation. Ability to learn proprietary inventory and ordering systems.Industry Knowledge: Preferred experience or personal knowledge of firearms/hunting equipment.Communication: Exceptional verbal and written skills; ability to handle escalated calls with professionalism and empathy.Organization: Must be a master multi-tasker with extreme attention to detail and the ability to work independently. Why Join Randstad?As a Randstad associate, you’ll have access to a variety of benefits while on your temp-to-hire assignment, including health insurance options, weekly pay, and a dedicated consultant to support your career growth.Ready to get started? Apply today for immediate consideration! jennifer.torres@randstadusa.comsalary: $19 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Order & Account Management: Process orders via web, phone, and mail. Manage online accounts, activate renewable accounts, and provide login credentials.Compliance & Verification: Enter Federal Firearms Licenses (FFLs) into the system and verify dealer licenses through official government websites (EZ-Check).Technical Support: Act as an information resource for product specs, diagnose/solve customer issues, and manage helpdesk/support tickets.Claims & Logistics: Handle lost/stolen merchandise claims for major carriers (UPS, FedEx, USPS) and verify shipment tracking.Returns (RMA): Create return authorizations for repairs, process replacement part orders, and provide status updates to customers.Administrative Support: Maintain 5S standards in the workspace, assist other departments, and report on trending product issues. The essential functions of this role include: working in a smoke free environment Skills Active ListeningBasic Software SkillsClient ServiceCustomer supportBasic Computer Skills Qualifications Years of experience: 2 yearsExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Senior Customer Service Representative Are you a seasoned service professional who thrives in a fast-paced environment? We are looking for a High-Level Customer Service Representative to join our team and provide top-tier support to our valued clients. This is not an entry-level role; we are seeking candidates with significant experience who can hit the ground running. The Details Pay Range: $25.00 – $31.00 per hour (commensurate with experience). Schedule: Monday through Friday, 7:00 AM – 4:00 PM. Location:  What We’re Looking For Proven Track Record: Extensive experience in high-volume customer service or account management. Problem Solvers: Ability to navigate complex inquiries and provide diplomatic, efficient solutions. Communication Pros: Exceptional verbal and written skills are a must. Tech Savvy: Proficiency in CRM software and multi-line phone systems. How to Apply If you have the expertise and the drive to deliver excellence, we want to hear from you. Please send your updated resume directly to: aj.mota@randstadusa.com We are an equal opportunity employer and value diversity in our workforce.  salary: $52,000 - $64,480 per yearshift: Firstwork hours: 7 AM - 4 PMeducation: No Degree RequiredResponsibilitiesGenerate purchase orders as directed by the Sales Managers ·         Verify received product against paperwork ·         Input pricing and understanding of industry pricing structures per customer contracts and spot loads ·         Input received information into spreadsheet, if applicable ·         Communicate with Cream suppliers, customers, and haulers for settlements in Cream purchase and sales. Receive customer      orders via phone or email directly or indirectly (Sales Manager) Confirm pricing      for powder transactions via Sales Manager or Price Book Pricing Generate orders      and assign any special instructions received from customers. Prepare      paperwork for shipment for warehouse with loading requirements. Arrange freight      for local and international Communicate and      follow through with suppliers, customers, and haulers regarding orders. Send shipping      paperwork to customer once order ships. Prepare sales      orders for billing for quantity accuracy. Record      traceability for all shipments.  Handle damages,      issues or discrepancies on incoming/outgoing shipments ·         File certificates of analysis  ·         Document requests including Export documentation needs. ·         Process sample requests ·         Initiate customer complaints. ·         Filing claims with carriers. ·         Schedule pickup/delivery appointments ·         Assist with warehouse customer service team if time permits. Perform other      related duties as assigned by managementThe essential functions of this role include:working in a smoke free environmentworking up to 2 hrs of overtime per weekSkillsCustomer Relationship Management (3 years of experience is required)Follow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityERP (2 years of experience is required)Adapting to ChangeCRMTyping SkillsBasic Software SkillsCustomer ServiceBasic Computer SkillsClient ServiceCustomer RelationsCustomer supportCertified Financial Service AuditorCUSTOMER ORDERS/SALES (3 years of experience is required)Logistics (3 years of experience is required)QualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.