e-commerce business analyst

job summary: We are looking for a skilled and detail-oriented Business Systems Analyst to join a Randstad client in Washington, DC. In this role, you will bridge the gap between business needs and technology solutions by gathering, analyzing, and documenting client requirements for business processes. You will collaborate with cross-functional teams to develop solutions that align with business strategies, support testing and validation activities, and ensure project deliverables meet organizational standards. The ideal candidate will have strong analytical skills, effective communication abilities, and a proven ability to work both independently and collaboratively in a fast-paced environment.  location: Washington, Washington, D.C. job type: Contract salary: $35 - 39 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Gather, document, and analyze business requirements for low to moderately complex processes.Collaborate with stakeholders to align technology solutions with business goals.Develop detailed requirements documentation, including functional specifications and use cases.Support user acceptance testing by documenting test cases and validating results.Assist in the creation of user manuals and provide training to end users as needed.Investigate and resolve issues, escalating them when necessary.Monitor and analyze performance metrics to ensure customer satisfaction.Contribute to the preparation of business cases and presentations for project proposals.Ensure compliance with organizational policies, controls, and procedures. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.At least three years of related work experience in business systems analysis.Proficiency in Microsoft Office tools (Word, Visio, PowerPoint) and familiarity with tools like SharePoint.strong problem-solving, analytical, and relationship-building skills.Experience with enterprise applications (e.g., SAP, Ariba) or distributed systems (e.g., POS systems, e-commerce platforms) is preferred.Familiarity with business analysis methodologies and certifications (e.g., CBAP) is a plus.   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: Business Analysis Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: We are looking for a skilled individual to manage the daily monitoring of staffing and personnel matters, exercising discretion and independent judgment with minimal supervision. This role will also oversee both internal and external client service support, including managing relationships with support teams. Daily tasks will involve interacting with support staff, addressing inquiries or issues, and handling escalated matters with engineering. Additionally, the individual will provide regular progress updates to upper management through reporting.   location: SAN ANTONIO, Texas job type: Permanent salary: $90,000 - 110,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Oversee ongoing support for business applications, addressing troubleshooting, issue resolution, and regular maintenance for medium to complex systems. Manage the creation and upkeep of beta environments and conduct post-production testing of applications.Collaborate with stakeholders to gather and document business requirements for new applications, enhancements to existing systems, bug fixes, and prioritization of these initiatives.Lead a team of Application Analysts within a highly complex organization, influencing cross-functional partners and leaders to achieve organizational goals.Manage the implementation and configuration of new business applications, working closely with the development team to gather feedback and ensure alignment with business needs and best practices.Partner with direct reports to develop and deliver training sessions for end-users, ensuring effective utilization of business applications across all operational teams.Mentor and support team development while driving process improvement initiatives, including automating tasks, working with the development team to eliminate manual work, and enhancing the experiences of support agents and the communities served.Perform other duties as assigned. Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, Business, or a related field from an accredited college or university.5-7 years of experience in analyzing IT business processes, software applications, IT platform design, and IT documentation, with a solid understanding of application/IT platform data systems and operations.3-4 years of experience in people management and leadership roles.Exceptional organizational and planning skills.strong multi-tasking abilities.Advanced data collection and analysis skills.Excellent problem-solving, analytical, and multi-tasking abilities.Skilled in negotiation and prioritization.Expertise in managing deadlines and complex problem-solving.Proficient in Microsoft Office Suite (Outlook, Word, Excel).Excellent verbal and written communication skills.Ability to work collaboratively and build relationships.strong organizational and prioritization skills.Flexibility and adaptability in a dynamic environment.Ability to travel locally or nationally by car or plane.Capability to sit for extended periods performing sedentary tasks.Ability to stand, stoop, and kneel for long periods when filing.   qualifications: Experience level: ManagerMinimum 7 years of experienceEducation: Bachelors (required)  skills: ManagerBusiness AnalysisSalesforceManagerLeadership (3 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: Business Systems Analyst - ERP Support and Optimization Are you a tech-savvy problem-solver with a passion for ERP systems and driving operational efficiency? We're seeking a Business Systems Analyst who thrives in a manufacturing environment and excels at enhancing ERP performance to meet evolving business needs. This role offers the opportunity to manage and optimize our ERP system (CSI 10 or Syteline) while collaborating with diverse teams to deliver impactful results. Your Role: Take ownership of our ERP system by managing configurations, deploying updates, and ensuring peak performance to support critical business functions.Build partnerships with internal stakeholders, IT teams, and external vendors to align the ERP system with strategic objectives and customer expectations.Act as a trusted advisor for ERP capabilities and enhancements, identifying opportunities to drive innovation and value.Oversee ERP security controls, ensuring compliance with cybersecurity best practices and minimizing risks across business systems.Lead data management activities, maintaining database health and accuracy to enable seamless operations.Develop and implement project plans for ERP initiatives, including upgrades, integrations, and process improvements, while coordinating with internal and external resources.Support advanced reporting and analytics needs by designing and configuring ERP-based reporting tools and business intelligence solutions.Collaborate with business units to understand their needs, translating requirements into technical designs and solutions.Create and maintain comprehensive documentation for system configurations, updates, and integrations to ensure clarity and consistency. What You Bring: Experience: 4+ years working with CSI 10 or Syteline ERP systems (or similar), ideally within a manufacturing environment.Education: A Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.Technical Skills: Proficiency in transactional SQL and familiarity with SSRS. Competence in C# or another object-oriented programming language is required.ERP Expertise: Hands-on experience with ERP configurations, upgrades, and security controls. Familiarity with APICS certification or training is a plus.Analytical Mindset: Problem-solving skills with a keen ability to analyze business needs and translate them into effective system solutions.Collaborative Communication: Exceptional interpersonal skills to foster collaboration across teams and convey complex technical concepts clearly.Project Leadership: Proven track record of successfully managing ERP projects, from scoping and planning to execution and delivery.   location: GERMANTOWN, Wisconsin job type: Permanent salary: $75,000 - 110,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: Responsibilities: Providing comprehensive support for the ERP environment and business functions including managing, developing, and deploying configurations while delivering regular system updatesStaying informed on ERP capabilities and establishing strong working relationships with vendors and service providersSupporting and aligning efforts to meet customer and business needsEstablishing collaborative relationships across the IT team and providing support as neededCollaborating to ensure cyber security risks are managed and designing appropriate security controls within ERP and other business systemsMaintaining system health, performance, documentation, testing, and development environmentsLeading data management activities for ERP databaseDeveloping project plans for ERP-related efforts and managing projects as assigned while supervising internal and external application development resourcesDefining and ensuring compliance with standards and governance requirementsAnalyzing, designing, configuring, deploying, and supporting ERP reporting and business intelligenceWorking with business users to define business requirements and designing technical and process specificationsDesigning, deploying, and monitoring integrations between business systems   qualifications: Experience level: ExperiencedEducation: Bachelors  skills: Business AnalysisSytelineERP Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.