export import clerk

A Manufacturing Company in Melville, NY is hiring a Customer Service Representative to join the company's Domestic Logistics Team. The Customer Service Representative plays a critical role in the company's success by delivering outstanding support to our customers, including dealers, distributors, sales representatives, and end-users. This position involves managing a variety of customer inquiries while fostering relationships that build trust and loyalty. We are seeking a candidate with experience working in a call center environment handling high volume calls and experience using an ERP system.  If you are interested, please send your resume to jenn.eng@randstadusa.com or apply to this posting for immediate consideration!salary: $23 - $27 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilities   Manage all aspects of customer inquiries and requests to include product selection, sample and catalog requests, non-stock items, basic returns, price quotes, special pricing, and status of orders.    Handle requests for domestic and international customers.    Work closely with our sales team.    Consignment coordination    Assist in organizing freight requirements for international shipments.    Provide information regarding products and promotional opportunities to customers.    Communicate with clients via phone and email using proper phone and email etiquette.    Maintains established performance levels set by company.    Builds rapport and trust with clients to maximize customer loyalty.    Demonstrate competency in products and services as offered by Air Techniques.    Continue to improve product knowledge and customer service skills.    Complies with all company policies and procedures.    Follow up to make sure all orders ship in a timely manner and follow up on any out-of-stock issues.Skills Follow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCustomer ServiceIndustry RepresentativeCall Center SupportClient ServiceCustomer RelationsCustomer supportCUSTOMER ORDERS/SALESData EntryERP (1 year of experience is required)Inventory Management SystemPhones Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

We are seeking a reliable service coordinator for a position in Rutherford County. Corporate customer service is required in addition to at least one year in a fast-paced call center. Focus and dependability are necessary for this job. The ability to speak English and Spanish is a big plus but Spanish is not required.  If you enjoy collaborating in a team environment, apply now.   salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Coordinate and schedule services per contract requirements Answer inbound calls to assist customers with service requests Perform outbound calls to customers, third party dealers and service providers to obtain authorization for service, verify warranty, billing and schedule service Verify payment information, authorize credit cards, enter PO numbers into orders Schedule and dispatch field techs to complete some service requests Train new service coordinators Run various customer reports The essential functions of this role include:working in a smoke free environmentSkillsTroubleshootingCall Center SupportCRMCorporate Customer Service (3 years of experience is required)CalculationsBasic ExcelMS OfficeAlpha numeric data entryQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

  Are you passionate about delivering exceptional service? As a Wealth Management Client Care Customer Service Representative, you’ll be the first point of contact in our inbound call center, assisting Wealth Management clients and branch partners with their banking and brokerage accounts, credit and debit cards, and small business accounts.  salary: $20.99 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities• Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call • Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients • Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk • Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts • Display passion, commitment and deliver an experience that improves our customers’ financial livesSkillsCustomer ServiceBasic Computer SkillsCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.