financial service representative

Our client is a leading healthcare company with needs for Patient Access Representatives in Washington State. This position will be work-from-home, however, candidates must live local to Tacoma, Renton, Spokane, Silverdale, or Bellevue, WA. Candidates outside of Washington will not be considered. The ideal candidate has experience in call center environments handling high volume inbound calls, and providing exceptional customer service. Equipment will be provided for remote work. This is a 4-month assignment, with potential to extend. A typing and data entry assessment is required to be considered.salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 7 PMeducation: High SchoolResponsibilities Patient Access and Registration:  Answers phones Perform appointment making processes.  Complete accurate patient registration, such as, verification of patient demographics and payor coverage.  Perform check-in, check-out, admit and discharge tasks.  Build and maintain appointing templates.  Perform MyGH set up verification. Communicate with patients via multiple channels. General Account Management:  Confirm and set up payor coverage structures.  Obtain prior authorization for services.  Process appropriate items in the patient, claim edit and charge review work queues.  Act as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary.  Perform manual service capture and data entry. Act as liaison to Health Information Management Coding Specialist for facility specific coding issues.  Apply account review criteria and billing guidelines in preparation for offsite billing of professional services.  Provide fee estimates for GH services. Assist patients with billing questions. Customer Service:  Demonstrate excellent customer service and communication skills.  Treat customers with courtesy and respect.  Adhere to HIPAA and patient confidentiality requirements.  May act as a guide when a patient accesses internal healthplan services. SkillsPatient Supportpatient accessActivating Patient FilesCall Center SupportEMREHR/EpicPatient SchedulingHealth Insurance PoliciesHealthcare NetworkHealthcare System NavigationAppointment SchedulingOSHAHIPAAActive ListeningTelephone EtiquetteTyping SkillsBasic Software SkillsBasic Computer SkillsQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a people person with a knack for organization? As a Patient Access Representative, you’ll be the first point of contact, ensuring every patient feels welcomed and supported. From check-ins to scheduling, you’ll play a vital role in creating a smooth and positive healthcare experience. What You’ll Do: Greet patients with a smile and a helping hand. Verify insurance and handle registration details. Schedule appointments and assist with inquiries. What We’re Looking For: Excellent communication and multitasking skills. A passion for helping others in a fast-paced setting. Make an impact—apply now and be the difference patients deserve!salary: $16 - $19 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High SchoolResponsibilities MUST have Epic/EHR software experience Answer high volume of calls each day Patient registration for Outpatient Services and Surgery  Collect patient demographics over the phone Verify insurance Speak to patients about co-pays and financial responsibility  Enter data into EPIC (Registration platform)  Speaking with patients Receives requests for reservations (patient scheduling) from physicians’ offices and makes the necessary pre-admission arrangements Update patient account information Obtains new medical record numbers for new patients The essential functions of this role include:working in a smoke free environmentSkillsEHR/Epic (2 years of experience is required)patient access (1 year of experience is required)Patient SupportHIPAA (1 year of experience is required)Patient registration (2 years of experience is preferred)Call Center Support (1 year of experience is preferred)Insurance verification (2 years of experience is preferred)Medical CourseworkActivating Patient FilesPatient SchedulingPatient Care CoordinationHealthcare (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a Healthcare professional looking for a temporary to hire  Emergency Department Patient Access Representative role with a large established health system? We are looking for experienced patient access representatives that will speak to patients to help them register. You will gather their demographics and verify their insurance all while documenting in EPIC. This position is with a large health system with the opportunity to work remotely.  **Applicants must be local to Jacksonville, FL**salary: $15 - $19 per hourshift: Firstwork hours: 7 AM - 6 PMeducation: High SchoolResponsibilities Answer high volume of calls each day Patient registration for ED and Urgent Care  Collect patient demographics over the phone Verify insurance Speak to patients about co-pays and financial responsibility  Enter data into EPIC (Registration platform)  Speaking with patients CRCR within the first 120 days. bilingual is a plus Customer Service and/or Patient Access experience preferred. Previous call center or remote experience a plus.  SkillsPatient SupportEHR/Epic (2 years of experience is required)Patient Care Coordination (2 years of experience is required)Health Insurance PoliciesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.