We're searching for a motivated and proactive Customer Support Specialist to join our team in Addison, TX! In this role, you’ll work closely with the Special Projects department to ensure top-notch service for our clients and vendors. You’ll manage inquiries, resolve issues, and maintain accurate records while working in a fast-paced and supportive environment. Key Responsibilities: Respond to client inquiries and resolve issues promptly Document customer interactions and update records Manage service requests via email, phone, and text Notify clients of delays, completions, or cancellations Research and onboard new vendors as needed What We’re Looking For: Prior customer service experience (non-healthcare call center preferred) Effective communication and multitasking skills Comfortability speaking with customers via inbound and outbound calls, emails, and live chat Positive, professional demeanor with reliable transportation Please note: this role is 100% in office and does not offer hybrid or remote opportunities.salary: $20 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Handle customer service requests via inbound calls, email, and/or chat Manage account updates and data entry tasks accurately and efficiently Consult with customers on quotes, services, and other requests Build and maintain customer relationships SkillsTelephone EtiquetteCall Center (3 years of experience is required)DispatchData Entry (3 years of experience is required)Customer Service (3 years of experience is required)QualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.