A family-owned insurance agency established in 1968, is seeking an experienced Customer Service Representative to join our team of 10 dedicated professionals. We are committed to providing exceptional service to our home and auto insurance clients and need an additional team member to help us maintain and grow our client relationships. Responsibilities Quote and issue new homeowner and automobile insurance policies.Service existing homeowner and automobile insurance clients.Process policy changes on company websites and in our agency management system (EZLynx - Applied Systems).Requote existing policies to ensure clients receive the most competitive rates.Answer phone inquiries and provide prompt, professional assistance.Deliver outstanding customer service while building and maintaining client relationships. Qualifications Minimum 1-2+ years of experience in a customer service role within an insurance agency.Proficient in using computers and software, particularly EZLynx (Applied Systems).Customer service, communication, and organizational skills.Ability to multitask and work effectively both independently and as part of a team. Benefits Competitive salary: $54,000 - $60,000/year. Opportunities for professional growth and advancement.Paid vacation and sick leave.Collaborative and supportive work environment within a family-owned business.No Medical Benefits / 401k salary: $28 - $29 per hourshift: Firstwork hours: 9 AM - 5 PMeducation: High SchoolResponsibilitiesResponsibilities Quote and issue new homeowner and automobile insurance policies.Service existing homeowner and automobile insurance clients.Process policy changes on company websites and in our agency management system (EZLynx - Applied Systems).Requote existing policies to ensure clients receive the most competitive rates.Answer phone inquiries and provide prompt, professional assistance.Deliver outstanding customer service while building and maintaining client relationships. Skills Telephone EtiquetteCRMBasic Computer SkillsCustomer support Qualifications Years of experience: 2 yearsExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.