hr specialist salaries in charlotte, north carolina

job summary: 18 month contract Hybrid in Charlotte NC - Tues & Wed in office Our client's innovative Delivery team is seeking a passionate Agile Senior Business Analyst to delve into complex problems, understand the technical landscape, and work closely with senior product leaders and engineers to implement effective solutions. In this role, you will focus on understanding technical architecture, identifying technical debt, and addressing process and data flow gaps. You will propose and execute remediation plans, ensuring that our technology solutions are robust and efficient. Additionally, you will play a key role in building out the product roadmap, not just ensuring day-to-day operations.   location: Charlotte, North Carolina job type: Contract salary: $68 - 72 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Responsibilities Technical Problem Solving: Investigate and resolve complex technical issues, understanding the underlying technical architecture and identifying areas for improvement.Technical Debt Management: Identify and prioritize technical debt, proposing and executing remediation plans to enhance system performance and maintainability.Process and Data Flow Analysis: Analyze process and data flow gaps, working with senior product leaders and engineers to implement effective solutions.Roadmap Development: Contribute to the development of the product roadmap, aligning technical solutions with strategic goals and long-term planning.Collaboration: Work closely with product peers, design experts, program leaders, and engineering partners to ensure successful implementation of solutions.Documentation: Create thorough, detailed, high-quality documentation, including technical specifications, process flows, and remediation plans.Support Product Delivery: Assist in the delivery of digital solutions by facilitating demos, overseeing user acceptance testing, and coordinating relevant training efforts.AI Risk Management: Identify, assess, and mitigate risks associated with AI technologies, ensuring compliance with regulatory standards and ethical guidelines.AI Integration: Collaborate with AI specialists to integrate AI solutions into existing systems, ensuring they align with business objectives and risk management strategies. #LI-NB2   qualifications: Qualifications Education: Bachelor's degree required; relevant certifications or advanced coursework is a plus. Experience: 5+ total years' experience with at least 2 different roles working in SDLC (Dev, BA, QA, UI/UX, PO)1+ years' experience as Project Manager or Scrum MasterExpert knowledge of Agile Framework and Scrum and deep technical competenceDemonstrated expertise of identifying and mitigating risksExperience in AI risk management, including identifying and mitigating risks associated with AI technologies. Technical Competencies: Strong quantitative and qualitative analytical skills with the ability to translate technical analysis into actionable tasks.Ability to author detailed technical documentation, including technical specifications, process flows, and remediation plans.Experience managing requirements and design-related activities for complex, multi-business, multi-system initiatives.Experience with Agile development frameworks, product lifecycle development, and JIRA.Knowledge of AI technologies and their applications, including understanding of AI ethics and regulatory compliance.Proficiency in risk assessment methodologies and tools related to AI.  skills: SDLC QA UI/UX Product Owner Project Manager Scrum Master Agile customer journey maps user stories use cases test scripts Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: Are you a pro at optimizing software solutions and have a knack for configure-to-order systems? We're looking for an experienced Systems Engineer to join our team and drive business success through innovative technology. If you're passionate about the full application lifecycle - from strategy and deployment to seamless operations - we want to hear from you! Make an impact and take your career to the next level. Benefits: Flexible Spending Accounts (Medical and Dependent Care)Health Savings Account Voluntary Life, Accidental, and Critical Illness for Employee, Employee + Spouse, and Child(ren) Voluntary Pets Insurance and Discounts 401k Matching Contributions Vacation time eligible annually between 10-20 days depending on tenure with company (prorated at date of hire) Sick time eligible annually Holiday Pay Volunteer Program for time off Medical - PPO plans available - Employee, Employee + Spouse, Employee + Child(ren), and Employee + Family plans Dental - Employee, Employee + Spouse, Employee + Child(ren), and Employee + Family plans Vision - Employee, Employee + Spouse, Employee + Child(ren), and Employee + Family plans Company paid Short Term Disability, Long Term Disability, and Basic Life/AD&D up to 1.5 times base salary   location: Charlotte, North Carolina job type: Permanent salary: $48,000 - 52,000 per year work hours: 8am to 5pm education: No Degree Required   responsibilities: Strategy & Planning: Ensure applications align with business requirements and system goals, fulfill end-user needs, and proactively identify and resolve systems issues. Review and analyze the effectiveness and efficiency of existing applications, developing strategies for improvement and optimal utilization. Cultivate and disseminate best practices for application usage throughout the organization. Acquisition & Deployment: Research and recommend software products and services to support development efforts. Evaluate, install, configure, and deploy new applications, systems software, products, and enhancements. Collaborate with global teams and software vendors on testing new software programs and applications. Analyze and maintain comprehensive documentation and technical specifications for all applications. Ensure seamless integration of new software into existing company systems, meeting functional requirements, system compliance, and interface specifications. Contribute to the pre-testing phase of development by evaluating proposals to identify potential problem areas and recommend appropriate solutions. Liaise with software suppliers to ensure prompt resolution of any problems or emergencies. Operational Management: Collaborate with global teams and software vendors to support daily business operations. Develop and deliver comprehensive training and documentation for end-users, including conducting clinics as needed. Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications. #LI-AR2   qualifications: Requirements (Must-Haves): Four-year college diploma or university degree in computer systems design or computer science, OR 5+ years of equivalent work experience. 5+ years of direct experience managing applications and/or systems management, with a strong preference for Configure-to-Order (CTO) setup experience. Proven experience in the development, support, and implementation of software solutions. Strong knowledge of system and software quality assurance best practices and methodologies. Extensive experience with core enterprise software applications, including ERP and CRM systems. Working knowledge of network and PC operating systems, including Windows. Good project management skills or substantial exposure to project-based work structures. Excellent understanding of organizational goals and objectives. Knowledge of applicable data privacy practices and laws. Excellent written and oral communication skills. Excellent listening and interpersonal skills. Strong customer-service orientation. Ability to communicate ideas in both technical and user-friendly language. Ability to conduct thorough research into application issues and products. Highly self-motivated and directed with keen attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Preferences (Nice-to-Haves): Background with Microsoft Dynamics 365 (D365) CRM. Experience with reporting tools (e.g., Power BI, Qlik). Experience supporting applications in a global team environment. Ability to travel occasionally for offsite software and system applications management.  skills: Application Management: Application Lifecycle Management, Software Deployment, System Integration, Application Configuration, Performance Monitoring, Troubleshooting, Issue Resolution, Vendor Management, Quality Assurance, Documentation, User Training. Enterprise Systems: ERP Systems, CRM Systems, Configure-to-Order (CTO) Systems. Operating Systems: Windows, PC Operating Systems, Network Operating Systems. Data & Reporting (Preferred): Power BI, Qlik, Data Analysis. Project Management: Project Planning, Requirements Gathering, Stakeholder Management, Collaboration. Soft Skills: Analytical Thinking, Problem Solving, Critical Thinking, Communication (Verbal & Written), Interpersonal Skills, Customer Service, Self-Motivation, Proactiveness, Attention to Detail, Prioritization, Teamwork. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: Are you passionate about technology and solving complex problems? Join our team as a Technical Support Specialist, where you'll provide expert assistance for our cutting-edge dental equipment! Troubleshoot and resolve escalated technical issues Assist customers remotely and ensure seamless support Work Environment & Travel Location: Primary office setting at company headquarters in Charlotte, NC Travel: Occasional travel (up to 20%) for on-site technical support. benefits package including a medical, dental, and vision plan, voluntary benefits including life, short-term and long-term disability, 401(k) savings plan with company match, holiday pay.   location: Charlotte, North Carolina job type: Permanent salary: $48,000 - 52,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Answers escalated technical support phone calls for assigned equipment groupRoutes calls to appropriate parties if necessaryProvides advanced troubleshootingProvides remote desktop support via remote desktop softwareLogs all calls in CRM softwareTransfers escalated cases to Technical Support Escalation Specialist accordingly to Technical Support Department RulesTravels and provides field support for complicated cases when remote support is impossibleMaintains current knowledge of all products and all other matters that affect the dental industryShares knowledge and works with other Technical Support Team MembersMeets company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and proceduresAdheres to company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignmentsPerforms other duties as assigned #LI-AR2   qualifications: Associate's or Bachelor's degree in Information Technology, Engineering, or a related technical discipline (or equivalent work experience).At least three years of experience in technical support, IT troubleshooting, or a similar role.Experience with electromechanical systems, particularly in medical or dental industries, is a plus.  skills: Troubleshooting capabilities in hardware, software, and network-related issues.Familiarity with remote desktop tools and networking fundamentals (TCP/IP, LAN/WAN).Proficiency in Microsoft Office applications.Ability to type at least 20 words per minute.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Prior experience in the dental technology sector is preferred but not required. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.