job summary: Analyzes customer training needs, develops, and organizes the training service, and provides training on assigned applications. Masters assigned applications and related workflows to develop audience-specific training infrastructure (including traditional and computer-based curriculum materials); organizes the registration and certification processes; and conducts classroom and one-on-one training. Works closely with project leadership and key customer leaders, to ensure that the training program is appropriately structured to satisfy a broad range of training audience requirements, including physicians. Regularly provides guidance, to less experienced Information Training Specialists. location: Grand Rapids, Michigan job type: Contract salary: $35 - 47 per hour work hours: 8am to 5pm education: Associates responsibilities: Essential Functions - Adult learning theory and instructional design models (ADDIE, SAM) - Curriculum development - Needs analysis and learner assessment - Storyboarding and content mapping - Collaboration with SMEs and trainers - Learning authoring tools (Articulate, Captivate, Rise) - Visual and written communication - Learning experience design (L&D) - Accessibility and inclusive design - Data-driven content iteration - eLearning authoring tools (Articulate, Captivate, Rise) - Visual and written communication - Learning experience design (LxD) - Accessibility and inclusive design - Data-driven content iteration qualifications: Must have Skills: - Microsoft Office tools and products - Ability to follow documented steps in a job aid to create a demo video - Articulate software training content creation - Exp with creating simulation exercises in eLearn modules based on job aids - Ability to follow any given style guide - Associates Degree - 5 years of exp - Participate in multiple phases of an integrated system implementation Nice to have Skills: - Jira - UKG - Captivate or rise exp - Progressively responsible exp analyzing customer training needs, developing and organizing the training service, and providing training. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.