job summary: Randstad is partnering with a bank that is looking for an expert Business Analyst (BA) with Salesforce experience. The candidate will have excellent communication skills and the ability to collaborate both with business and technical leadership. The scope of work includes understanding the information business vision and roadmap items, and documenting them in detailed business requirements, while continually working with both business and technology teams to ensure the alignment, quality, and final delivery features. The ideal candidate will have experience with Salesforce and nCino. location: WOBURN, Massachusetts job type: Contract salary: $60 - 65 per hour work hours: 8am to 5pm education: Bachelors responsibilities: -Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data -Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels -Create and implement precise management plans for every project, with attention to transparent communication at all levels -Perform, evaluate, and communicate thorough quality assurance at every stage of systems development -Determine and develop user requirements for systems in production, to ensure maximum usability -Partner with stakeholders across business units (ex: Commercial Lending, Finance, Operations, Security and Compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams -Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties -Author and update internal and external documentation, and formally initiate and deliver requirements and documentation -Conduct daily systems analytics to maximize effectiveness and troubleshoot problems -Develop meaningful and lasting relationships with partners for optim qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors (required) skills: Business AnalysisSalesforce Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.