The Care Coordinator will manage a case load of patients receiving medication sourced through multiple options including but not exclusive to manufacturers and international mail. This position will require interaction with Patient Assistance Programs (PAP), plus Southern Scripts vendors and patients, tracking monthly dispensing of medication. PAP and member engagement would include telephone, written correspondence, fax, or app. This position will also include supporting the Care Navigator team in outreach to pharmacies and physician offices to obtain patient contact information or other needed information. Remote Starting ASAP MUST HAVE 1 year experience with PBM and/or medical background 1 year CRM platform experience prefered $20-22/hour If you are interested and available, please send your resume to jenni.josten@randstadusa.com. Thanks!salary: $20 - $22 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities Utilizes resources to assist members in timely dispensing of medication by manufacturer and vendors. Supports department and client requirements in the meeting of turnaround times by working as needed to ensure all referrals are handled with a focus on timely specialty drug delivery. Provides support in meeting client expectations regarding efficiency, service levels, privacy maintenance, and quality of decision-making. Responsible for maintaining compliance with ERISA, HIPAA, and client specific requirements. Works as part of the team to meet business unit objectives. Expects and accepts work in an environment where change agility is fundamental to success. Ability to deal with a diverse customer base in a friendly manner, including medical and pharmacy office providers, hospitals, members, home infusion providers and other vendors inclusive of our drug cost saving efforts. Must display empathy and effective listening skills to deliver successful cost savings transitions of care. Acts as an advocate for change.SkillsPatient Care CoordinationPatient assistance programs HIPAAProblem SolvingWritten Communicationeffective listening Vendor ManagementQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.