Join Our Team as a Custom Rehab Representative! Are you passionate about helping others and ensuring their mobility needs are met? We are looking for a dedicated Custom Rehab Representative to join our team. In this role, you'll be the primary point of contact for rehab orders, ensuring they are processed quickly and accurately. Key Responsibilities: Process new order intakes efficiently Review and submit medical documentation for prior authorizations Communicate effectively with clients, therapists, and internal teams Conduct research on related equipment and maintain product knowledge Provide exceptional customer service and support business processes What We Offer: A dynamic and supportive work environment Opportunities to make a meaningful impact on clients' lives Professional growth and development Requirements: High school diploma (associate degree preferred) 1 year of experience in healthcare, administration, insurance, or related field strong communication and customer service skills Proficiency in Microsoft Office Suite Ability to manage multiple tasks and work independently or as part of a team Join us and be part of a team that values compassion, excellence, and innovation. Apply today and help us make a difference!salary: $18.99 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesThe Custom Rehab Representative is responsible for ensuring that all assigned rehab orders are processed quickly and accurately to ensure the client’s mobility needs are met. Serves as the primary point of contact for all rehab orders. Responsible for review of medical documentation, submission, and follow-up of prior authorizations. Obtains medical documentation for required funding approval utilizing telephone, fax, and email. Responds to all internal and external customers in a timely and professional manner. Communicates effectively with branch employees regarding order processing. Provides support for various business processes and innovations including departmental standard operating procedures. Submits for prior authorization with all required documentation to a appropriate funding source. Maintains consistent follow-up on status of all prior authorization requests. SkillsVerbal CommunicationAnalytical ThinkingMedical SoftwareBasic Accounts ReceivableWritten CommunicationAppointment SchedulingClaims ProcessingConfidentialityHIPAAGreeting PatientsFilingMedical CourseworkQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.