pharmacy technician

A Medical Clinic in Hauppauge, NY is hiring a Medical Call Center Representative to join their team! We are currently seeking a Medical Call Center Representative who is passionate about helping people and has the skills to provide excellent customer service and administrative support. We are seeking someone with at least 1 year of experience working in a call center answering high volume calls. Healthcare experience is preferred, but not required. Computer proficiency is a must have. If you are interested in this position, please send your resume to jenn.eng@randstadusa.com or apply to this posting for immediate consideration!  salary: $20 - $23 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High SchoolResponsibilities Maintains minimum 80 answered calls and 90% call answer rate dailySchedules appointments for patients:Obtains & Enters accurate demographic information into the EMRIdentifies client needs, clarifies information, researches issues and provides solutionsIdentifies appropriate insurance as needed and re-verifies accordinglySchedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointmentsReviews appointment details with caller prior to hanging upUpdates patient registration/demographic info with new/terminated insurance policies, copay informationMakes reminder phone calls as requestedReschedules appointments when necessaryActs as liaison between patient and Health Center Staff Skills Call Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeTyping SkillsCRMBasic Software SkillsBasic Computer SkillsReceiving Incoming CallsMedical SoftwareMedical CourseworkMedical Secretary DutiesCustomer ServiceHigh VolumeScheduling Appointments Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Do you have call center experience? Have you work in the healthcare industry? This Medical Call Center position is just for you. If you have a positive, professional demeanor and understand the importance of scheduling patient appointments with accuracy, this opportunity is perfect for you! The ideal candidate has previous customer service or call center experience. The shift is Monday - Friday any time between 8am - 6pm and pays $21/hour.  If you are interested in being considered, please apply and schedule an interview! salary: $20.5 - $21 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: No Degree RequiredResponsibilitiesGeneral duties include: Manage large amount of inbound & outbound calls in a timely manner for a multi-specialty, multi-location health center Call Center Representatives are expected to manage 80-100 calls per day with a 90% call answer rate Answers calls promptly in a polite and professional manner Identify client needs, clarify information, research issues & provide solutions Verify entered data coincides with appointments Verify patient insurance Verify patient demographics Maintain patient confidentiality Schedule patient appointments correctly  Provides patient-focused service and presents positive impression of LISH to both internal and external customers. Requirements: Two years medical office experience, preferably in a fast paced physician practice/clinic. Two years Call Center Experience Strongly Preferred. Scheduling Software and EMR experience (eClinicalWorks experience desirable) English and Spanish is a plus High school diploma, General Education Diploma (GED), or High School Equivalency Diploma (HSE) required; College degree preferred Benefits This is a growing organization there is room for growth and movement! 2 Weeks Paid Vacation, 10 Sick Days, 3 Personal Days, & 10 Holidays Per Year Medical, Dental & Vision available Short & Long-Term Disability Group Term Life Eligibility for Education Loan Repayment Programs SkillsSchedule AppointmentsFast PaceDemographicsTelephone EtiquetteHigh VolumeEMRSpanishQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you looking for a dynamic career where you love the culture you work in? Our client is looking for a call center rep to assist their patients with their medication needs.The Patient Support Representative is responsible for providing support to patients and healthcare providers. All positions report on site daily. Flexible full-time shifts are M-F between 8am to 8pm. salary: $14.59 - $15.5 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilitiesThe Patient Support Representative is responsible for providing support to patients and healthcare providers through the following various duties: Scheduled shifts are M-F between 8am to 8pm. All positions report on site daily.  High Volume Inbound Call Center Experience a Must Have! Inbound and outbound phone calls, emails, and other requests Respond to program inquiries, report adverse events, and execute day-to-day operations. Fully committed to be in office and must be able to commute to Lakeland, FL with reliable transportation!  Paid Every Friday! Maintaining patient confidentiality is crucial in this role. A high school diploma or equivalent is required for this position. For consideration, email me an updated resume with "Lakeland CSR" in the subject line.  The essential functions of this role include:working in a smoke free environmentSkillsCall Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeCRMTyping SkillsBasic Software SkillsBasic Computer SkillsPatient SupportHIPAAQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.