pharmacy technician

Our client is a leading healthcare organization with an upcoming class for Call Center Representatives in Denver, CO. This position is remote, however, candidates MUST live within 1-hour of Denver, CO. Candidates must pass 2 required assessments and complete 2 video interviews for this position. This is a 6-month assignment to start, but may extend based on performance and attendance. Candidates that meet ALL qualifications will receive instructions to the assessments from the recruiter. Please review details below carefully before applying. START DATE - 04/04/2025 Employees MUST work nights and weekends, no exceptions. Shifts vary between 8am-9:30pm MST. Holidays are required as well. Candidates must have open availability to work between the hours above. The schedule will change periodically during training. Breaks are scheduled, no accommodations. NO TIME OFF during the first 90 days, no exceptions. 3-strike attendance policy during first 90-days. This position requires you to be on camera 100% of the time. 2+ years of customer service and call center experience required. Equipment must be picked up in Denver, CO the week before training. There is a mandatory on site orientation. If you are not able to work from home due to outages (power/internet) you WILL be required to come into the office. Equipment provided excluding desk and chair. 3-5 inch Internet cable will be provided, talent must provide their own if they a longer one. Equipment must be hardwired, NO WI-FI Equipment must be returned to the original location once the assignment ends. HS Diploma/GED required salary: $21.63 - $22.66 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilities Responds professionally to inquiries from internal/external customers. Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations and quality service. Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed. Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery. Develop a full awareness of the way performance and actions affect members and Member Service Contact Center's (MSCC) performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted). The essential functions of this role include:working weekendsSkillsCall Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteCRMBasic Software SkillsBasic Computer SkillsTyping SkillsIndustry RepresentativePatient SupportEHR/EpicEMRData CollectionProblem ResolutionQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

We want to invite you to apply to our Call CenterRepresentative and Data Entry position in Harrisburg, PA. The pay rate is $18/hr, Monday-Friday with available schedules of: 9:30am-6pm In this role, the perfect candidate will be responsible for providing excellent customer service to E-ZPass customers by answering inquiries, resolving issues, and processing transactions related to their accounts. Key Responsibilities: Answer inbound customer calls regarding E-ZPass accounts, including inquiries about toll charges, account balances, and customer service issues. Resolve customer issues efficiently and effectively, ensuring customer satisfaction. Process transactions such as account updates, payments, and order fulfillment. Accurately document customer interactions and maintain detailed records. Adhere to all company policies and procedures, including customer service standards and quality assurance guidelines. Work effectively within a team environment to achieve call center goals. We offer benefits, such as PTO, Holiday Pay, Medical, Dental, Vision and 401k options, among others. For more information, please contact Beverly (beverly.faltorodriguez@randstadusa.com)  or click on apply to schedule a phone interview!salary: $17.99 - $18 per hourshift: Firstwork hours: 9:30 AM - 6 PMeducation: High SchoolResponsibilitiesProcess tag fulfillment requests for existing/new customer accounts Process incoming mail, email correspondence, faxes and update accounts accordingly Procss/fulfill customer initiated communication requests through the web and mobile app Process customer disputes Answer incoming phone calls from existing customer and/or potential customer's questions regarding ezpassSkillsCall CenterActive ListeningTelephone EtiquetteInterpersonal SensitivityBasic Computer SkillsBasic Software SkillsCall Center SupportTyping SkillsData EntryAdapting to ChangeQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Make a Difference in Healthcare! (bilingual - English/Spanish) Are you a customer-focused, bilingual (English/Spanish) individual with a passion for helping others? We're seeking enthusiastic and dedicated professionals to join our team as Remote bilingual Healthcare Member Services Representatives. This is your chance to make a real difference in the lives of our members while working from the comfort of your home! About the Role: As a Remote bilingual Healthcare Member Services Representative, you will be the first point of contact for our Spanish and English-speaking members, providing exceptional service and support. You'll utilize cutting-edge technology to answer questions, resolve issues, and ensure a positive member experience. This is a remote position, and you must reside within a 1-hour radius of 7901 E. Lowry Blvd Denver, CO 80230. START DATE: 4/14 Compensation: During Training: $22.63hr. After Training: $23.66/hr. Training/Working Schedule: Training Hours (12 weeks): Fluctuate from Mon-Fri 8am-4:30pm MST and 11:30am-8pm MST. Your schedule fluctuates during training, and you will receive notice of any changes. AFTER TRAINING: Must be able to work weekends. Schedule could be anywhere from 7am MST Start Time to 9:30pm MST (Mon-Sun), always with 2 days off during the week. MUST be able to work weekends! salary: $22.63 - $23.66 per hourshift: Firstwork hours: 8 AM - 9:30 PMeducation: High SchoolResponsibilities Respond to a high volume of incoming calls. Assist members with benefit questions, ordering ID cards, eligibility questions, billing inquiries, processing payments, etc. Heavy data entry, updating patient profiles/demographics. Track interactions and ensure proper compliance using dual screens and the latest technology. The essential functions of this role include:working weekendsSkillsCall Center SupportCall CenterEmpathyCRMPatient SupportEHR/EpicCustomer ServiceAppointment SchedulingHealthcareQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.