pharmacy technician

A Medical Clinic located in Hauppauge, NY is hiring a Medical Call Center Representative to join their growing team.  We are seeking an experienced call center professional seeking a role in the healthcare industry. Prior industry experience is not required. We are looking for an individual that is reliable and able to handle a fast paced environment.  If you are interested in this opportunity, please send your resume to jenn.eng@randstadusa.com or apply to this posting for immediate consideration!salary: $21 - $23 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High SchoolResponsibilities Maintains minimum 80 answered calls and 90% call answer rate dailySchedules appointments for patients:Obtains & Enters accurate demographic information into the EMRIdentifies client needs, clarifies information, researches issues and provides solutionsIdentifies appropriate insurance as needed and re-verifies accordinglySchedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointmentsReviews appointment details with caller prior to hanging upUpdates patient registration/demographic info with new/terminated insurance policies, copay informationMakes reminder phone calls as requestedReschedules appointments when necessaryActs as liaison between patient and Health Center Staff Skills Call Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeTyping SkillsCRMBasic Software SkillsBasic Computer SkillsPatient Care CoordinationReceiving Incoming CallsScheduling AppointmentsPhonesEmails Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is currently hiring and looking to fill multiple Call Center Representative positions in Rockville, MD 20850. Please review the job details below: Duration:   This is a temp to hire opportunity. Start Date: January 6th, 2025 Location: Rockville, MD 20850 Pay: $20.00-$23.00/hr. based on experience. Hours: Flexibility to work an 8 hour shift between 8:00AM-6:00PM Monday-Friday  salary: $20 - $23 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High SchoolResponsibilities To obtain and maintain a working knowledge of the basic plan provisions and multiple benefit schedules, as well as a clear understanding of the eligibility systems claim system, and the Reciprocity system (ERTS). Respond timely and accurately to phone calls, e-mail, walk in participants, and correspondence by answering questions; explaining claim payments and claim denials; quote self-payment amounts; verify eligibility and/or benefits; research eligibility or claim issues; update eligibility with outside vendors. Document all phone calls in the Customer Service module. Perform various clerical duties (i.e., enter enrollment forms; process working spouse forms, process special fund claims; process disability claims, etc.). Navigate and provide accurate information regarding FMCP website. Monitor incoming calls and calls waiting via call management system. Pick up and handle messages from nightline. Work on special projects as requested by Management. Qualifications: 1+ years of call center experience in a medical billing or medical insurance call center environment or 1+ years of processing medical claims Bachelor’s degree or equivalent experience required Previous TPA or major insurance carrier experience strongly preferred, but not required Proficiency in MS Office is required SkillsCall Center SupportCall CenterActive ListeningTelephone EtiquetteTyping SkillsBasic Computer SkillsIndustry RepresentativePatient SchedulingPatient Care CoordinationMedical BillingMedical TerminologyBasic Medical TerminologyMedical Billing - DenialsMedical Billing - UnderpaymentsMedical Malpractive LitigationMedicare ComplianceMicrosoft OfficeReceiving Incoming CallsClaims ProcessingData CollectionQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a pro at customer service or admin work related to healthcare plans or insurance? We’ve got the perfect opportunity for you! As a Call Center Representative, you’ll be the go-to person for plan members calling about their coverage, benefits, and billing questions. You’ll provide top-notch service, clear up confusion, and keep detailed records of every interaction. This is your chance to shine in a fast-paced environment where your skills matter. If you’ve worked in a call center, especially in the healthcare world, this role could be your next big step. The position starts as temp-to-hire, with the potential to go permanent after six months. Once permanent, you’ll be eligible for union-member benefits—nice, right? If you’re ready to grow your career with a stable, supportive team, apply now! Let’s make this happen.salary: $20 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Handle inbound calls from healthcare plan members Address inquiries regarding coverage, benefits, and billing Document all member correspondence, account updates, and other activity in real-time The essential functions of this role include:working in a smoke free environmentSkillsCall Center Support (1 year of experience is required)Medical Call Center (1 year of experience is required)Union (1 year of experience is required)40 WPM (1 year of experience is required)Active ListeningTelephone EtiquetteHealth Insurance (1 year of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.