Position: Healthcare Customer Service Representative Location: On-site, San Diego, CA Shift: Monday to Friday, 8:30 am - 5:00 pm PST Requirements:High School Diploma, GED, or Equivalent Minimum 1 year of experience as a Customer Service Representative in a healthcare setting (e.g., hospital, medical group, health insurance, or other RBO) Proficiency in medical terminology including ICD-10 codes, CPT codes, and HCPC codes strong computer skills including Excel, Word, Outlook, and data entry systems Job Description: As a Healthcare Customer Service Representative, you will work under the guidance of the Customer Service Supervisor to foster positive relationships with members, providers, and health plans. Your primary responsibilities will include resolving issues promptly, accurately, and courteously. This will involve tasks such as authorization processing, claim research, coordinating translation services, and managing Primary Care Provider changes. Benefits: Competitive salary Comprehensive benefits package Opportunities for career advancement If you meet the qualifications and are passionate about providing exceptional customer service in the healthcare industry, we encourage you to apply. Note: This position is on-site.To be considered, apply to this job posting, and send your updated professional resume to abigail.lindauer@randstadusa.com salary: $18 - $22 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: AssociateResponsibilitiesTrack submissions for Aya Healthcare positionsSkillsHealthcareHospitalICD-10ICD-9QualificationsYears of experience: 2 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.