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job summary: As a Platform Support Engineer, you'll ensure the platform and databases operate smoothly in daily processes. You'll manage and optimize SQL environments, while also tackling issues related to scalability, security, automation, and platform reliability. Your work will directly impact internal teams, B2B partners, and ultimately cardholders by ensuring our systems stay resilient, secure, and efficient.   location: San Antonio, Texas job type: Permanent salary: $90,000 - 105,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: Resolve Zendesk tickets related to cardholder and partner issues, and restore the platform and database to operational standards.Proactively monitor system and database performance, uptime, and reliability.Perform DBA functions: backups, restores, indexing, partitioning, and performance tuning for MSSQL and MySQL environments.Manage data integrity, replication, and failover strategies across environments.Write, optimize, and troubleshoot complex SQL queries, stored procedures, and views.Collaborate with engineering teams to identify and resolve bugs at both application and database levels.Build and maintain GitHub Actions CI/CD pipelines for Azure deployments.Support Terraform-managed infrastructure (Azure Containers, WAF, Azure Apps).Modernize legacy systems and migrate workloads to optimized environments.Implement DevSecOps practices ensuring compliance with PCI, SOC, and/or SOX.Troubleshoot APIs and partner integrations.Build and maintain internal automation tools to reduce manual work.Create and maintain reporting solutions with SQL and visualization tools (Power BI, Grow, etc.).Document workflows, database schemas, and operational playbooks.Provide technical onboarding support for B2B partners.Participate in on-call rotations for platform and database outages.  qualifications: 3+ years in a DevOps, SRE, DBA, or hybrid Platform Support role.Strong SQL database administration experience (MSSQL, Azure SQL, and/or MySQL).Deep knowledge of query optimization, indexing, and database performance tuning.Experience with data migrations, replication, and high-availability architectures.Familiarity with Azure serverless and containerized environments (Docker, Kubernetes, etc).2+ years of Linux and/or Windows server experience.Experience working in ticketing systems (Zendesk, Jira, ServiceNow, etc.).Proficiency in one or more languages (C#, VB, Golang, PowerShell, JavaScript).Strong technical documentation skills.Familiarity with Agile methodologies (Scrum, Kanban).Excellent communication skills and ability to collaborate across teams.Proven skills with CICD Pipeline best practice with GitHub ActionsCoPilot AI utilization in GitHub, VS Code, etc.  skills: 3+ years in a DevOps, SRE, DBA, or hybrid Platform Support role.Strong SQL database administration experience (MSSQL, Azure SQL, and/or MySQL).Deep knowledge of query optimization, indexing, and database performance tuning.Experience with data migrations, replication, and high-availability architectures.Familiarity with Azure serverless and containerized environments (Docker, Kubernetes, etc).2+ years of Linux and/or Windows server experience.Experience working in ticketing systems (Zendesk, Jira, ServiceNow, etc.).Proficiency in one or more languages (C#, VB, Golang, PowerShell, JavaScript).Strong technical documentation skills.Familiarity with Agile methodologies (Scrum, Kanban).Excellent communication skills and ability to collaborate across teams.Proven skills with CICD Pipeline best practice with GitHub ActionsCoPilot AI utilization in GitHub, VS Code, etc. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: Business Intelligence (BI) Analyst Job Description Job Summary We're looking for a skilled and proactive Business Intelligence (BI) Analyst to join our team. In this role, you'll be the bridge between technical data and business strategy, helping management improve collaboration and make smarter decisions. This is an on-site contract position at the USAA campus. The ideal candidate will be a creative thinker with strong leadership skills and a proven ability to translate complex data into actionable insights for a diverse, global, and consumer-oriented workforce. Key Responsibilities Data Analysis & Modeling: Provide application analysis and data modeling design to support our centralized data warehouse. Data Extraction & Reporting: Extract data from various databases and data warehouses to generate reports and facilitate data sharing across multiple systems. User Acceptance Testing: Conduct user acceptance testing (UAT) for new data assets, ensuring they accurately meet requirements by comparing them against source assets. Insight Delivery: Deliver actionable insights to the business by analyzing billing and channel data sets. Process Improvement: Standardize data collection methods by developing robust database designs and validation reports. Cross-functional Collaboration: Collaborate with cross-departmental managers and lead meetings to discuss organizational data and future business direction. Training & Mentorship: Lead seminars and training sessions for new managers on various aspects of business intelligence. Required Skills & Experience This is a contract position with a focus on specific, hands-on skills. The top three skills are listed in order of importance, along with the required years of experience: SQL: 1-2 years of hands-on experience in writing SQL queries. Excel: 1-2 years of proficiency with advanced Excel functions and analysis. Analytics & Critical Thinking: 1-2 years of experience in applying critical thinking to analyze data and solve business problems. Technology Tools The candidate must have knowledge and experience using the following tools on a daily basis: SQL: Used for writing queries to test new data assets, compare data layers, extract insights, and develop datasets for visualizations. Databases: Experience working with and extracting data from various database systems. VSCode & Git: Daily use of VSCode for writing SQL and utilizing Git for code repository interactions. Additional Details We are seeking a candidate with business-facing analytics experience. This means you should be able to gather requirements from non-technical stakeholders and translate them into a technical analytical plan. The role requires familiarity with designing analytical plans, breaking down large projects into manageable pieces, and conducting thorough testing of data logic. This is a contract position, not a contract-to-hire.   location: San Antonio, Texas job type: Contract salary: $40.00 - 46.23 per hour work hours: 9am to 5pm education: No Degree Required   responsibilities: Key Responsibilities Data Analysis & Modeling: Provide application analysis and data modeling design to support our centralized data warehouse. Data Extraction & Reporting: Extract data from various databases and data warehouses to generate reports and facilitate data sharing across multiple systems. User Acceptance Testing: Conduct user acceptance testing (UAT) for new data assets, ensuring they accurately meet requirements by comparing them against source assets. Insight Delivery: Deliver actionable insights to the business by analyzing billing and channel data sets. Process Improvement: Standardize data collection methods by developing robust database designs and validation reports. Cross-functional Collaboration: Collaborate with cross-departmental managers and lead meetings to discuss organizational data and future business direction. Training & Mentorship: Lead seminars and training sessions for new managers on various aspects of business intelligence.  qualifications: Required Skills & Experience This is a contract position with a focus on specific, hands-on skills. The top three skills are listed in order of importance, along with the required years of experience: SQL: 1-2 years of hands-on experience in writing SQL queries. Excel: 1-2 years of proficiency with advanced Excel functions and analysis. Analytics & Critical Thinking: 1-2 years of experience in applying critical thinking to analyze data and solve business problems.  skills: Technology Tools The candidate must have knowledge and experience using the following tools on a daily basis: SQL: Used for writing queries to test new data assets, compare data layers, extract insights, and develop datasets for visualizations. Databases: Experience working with and extracting data from various database systems. VSCode & Git: Daily use of VSCode for writing SQL and utilizing Git for code repository interactions. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: Randstad Digital is actively seeking Service Desk Analyst candidates for a 3rd shift role. Under limited supervision, provides a deep understanding of technical products and services along with the strong capability to translate complex information to a simplified, professional content that is easily understood by the target audience. The position will require working closely with various users to resolve technical issues through phone, email, and walk-up/desk side support.   location: San Antonio, Texas job type: Contract salary: $15 - 17 per hour work hours: 12am to 9am education: High School   responsibilities: Required Skills - Utilizes problem solving, customer service skills, strong written, verbal and project management skills. Experience using remote diagnostic tools for problem identification and resolution. Proficient with Microsoft Windows OS, Office Suites, Exchange/Outlook, and Active Directory. Shift requirement - Monday-Friday 2:00am-11:00am central time.   qualifications: Job Duties - - Provide ITSD support to all users. - A strong customer focus is required; this position includes frequent interaction with associates at all levels of the organization. - Single point of user resolution for all technology devices including desktops, laptops, tablets, mobile devices, printing, wireless networking, audio/visual equipment, etc. - Use ServiceNow incident logging system to maintain incidents and requests through the complete ticket life cycle to agreed service standards and service levels. - Perform trouble call resolution, diagnosis of complex problems, advanced problem resolution, user support follow-up, and Technician interaction with other IT employees, co-workers, and outside vendors. - Provision and administer user accounts, distribution groups, and security groups in Active Directory. - Escalate to operations, solutions, infrastructure engineering, or appropriate resolver team when assistance is needed. Job Requirements - - Required: 2+ years' experience in an IT related support position with in-depth knowledge to resolve software, hardware, MFA, mobile android and iPhone skills, and networking issues. - Preferred Certifications: CompTIA A+ certified, ITSDI certified   skills: Desired Skills & Experience - - Requires broad understanding and advanced technical acumen. - Skills consistently updated based on new software development and hardware technologies. - Proficient with Microsoft Windows OS, Office Suites, Exchange/Outlook, and Active Directory. - Familiarities with PC support tools and software distribution tools. - Experience using remote diagnostic tools for problem identification and resolution. - Utilizes problem solving, customer service skills, strong written, verbal and project management skills. - Must be self-motivated, strong organizational/interpersonal skills, and ability to prioritize workload. - Ability to meet specific deadlines and work under pressure. - Ability to maintain flexible work schedule/shift work. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.