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Do you have an accounting, analytical, research, investment mindset?  Do you love researching, solving mysteries, and collaborating with others? Do you have a passion for working with FINRA, SEC, and AML agencies within the Investment and Insurance Industry? This Investment Accounting Operations Analyst role is made for the Excel skilled (experience working with vlookups and pivot tables), problem solving, researching, number crunching, and relationship building professional.  The Investment Accounting Operations Analyst will be responsible for identifying, researching, and clearing unidentified and unapplied cash.  You will be analyzing, researching, inquiring, interacting, requesting, documenting, and reporting daily in the Investment Accounting Operations Analyst position.  The training will be onsite for the first 2-3 weeks.  After you are in a groove, you can transition to working from home, and 6 days a month onsite.   salary: $34 - $41 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: BachelorsResponsibilities Immerse into a tight-knit, high-functioning, positive, Broker-Dealer Accounting Team of 4 within a Fortune 500 Global Leading Company Monitor, analyze, research, and clear unapplied or unidentified cash Follow up on changes to the broker of record with providers Apply fees and other fee payments in internal system Maintain and update the internal system of record of client information (carrier contact, clients name, client code or short name, account #, policy # and other identifying information) Generate revenue reporting Investigating missing commissions Liaise with various internal stakeholders to identify and correct any reconciliation issues between internal systems Reconcile bank receipts to cash postings  Prepare journal entries Respond to Audit Requests from FINRA, SEC, D&T, AML, and Internal Audit Utilize advanced Excel skills and Access skills to manipulate large amounts of data Utilize your exceptional customer care skills  Partner with stakeholders, team members, and managers to ensure best practices and efficiencies are in place Create and maintain exceptional business relationships with team members, stakeholders, and clients SkillsCash Applications (2 years of experience is required)Data ResearchExcel Pivot Tables (2 years of experience is required)Excel V-Lookups (2 years of experience is required)ReportingAccounting Classwork (4 years of experience is required)Journal Entries (1 year of experience is preferred)Bank Reconciliations (4 years of experience is required)Account Reconciliation (4 years of experience is required)Cash ControlInsurance Industry (2 years of experience is preferred)General Ledger (2 years of experience is preferred)Onsite 6 days a month2 weeks of training onsiteMath and Calculation (2 years of experience is required)Communication Skills (2 years of experience is required)Client RelationshipsTrend AnalysisInternal Audit Follow upUnapplied cash researchBroker -Dealer Accounting (2 years of experience is preferred)Portfolio Accounting (2 years of experience is preferred)Database ManagementUnderstanding of FINRA (1 year of experience is required)Depository and Trust (1 year of experience is required)Understanding of SEC (1 year of experience is required)Understanding of AMLEscheatment ResearchUnclaimed Property AccountingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

job summary: The Genesys Analyst has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. Lead development and deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead deployment of other Genesys modules such as Voice-of-Customer surveys and Knowledge Center, including coordinating and driving execution with other IT teams and vendors. Analyze business requirements, provide time estimates, document design, perform system configuration and/or development, and support production deployment. Collaborate with the API and Data Engineering teams to ensure rich data integration functionality, using approved REST APIs for data access. Troubleshoot, maintain, upgrade, and identify problem areas and solve issues in a proactive manner. Coordinate with Genesys, internal technical teams, and other staff as necessary to resolve project issues or production incidents with Genesys solution and related applications. Apply SRE (site reliability) best practices for the entire tool platform and ensure HA (high availability) status. Perform other duties as assigned by leadership EDUCATION AND/OR EXPERIENCE: Bachelor's degree (in CS, MIS, information technology, or related field of study; plus five (5) years of progressively responsible related technical experience; or equivalent combination of education and/or experience. Hands-on experience leveraging Genesys Cloud CX Architect for IVR development and AI technologies. Software development experience with familiarity with source code control/GitHub and Manager, Applications Development Genesys Terraform/CX as Code. Design, development, and support experience with other Genesys Cloud CX capabilities, such as call recording, transcripts, Knowledge Center, Voice-of-Customer Surveys, and reporting Experience in consuming RESTful APIs for data integration and understanding of authentication methodologies (Oauth, SAML). Prior experience in an Agile environment preferred. CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS: Required: Genesys Cloud CX: Developer Certification [GCX-GCD] Preferred: Genesys Cloud CX: Professional Certification [GC-GCP] Genesys Cloud CX: Architect Certification [GCX-ARC] Genesys Cloud CX: AI - GPE & GPR Certification [GCX-AI-GPE] Genesys Cloud CX: AI - Digital Bots & Knowledge Certification [GC-AI-DB] KNOWLEDGE, SKILLS AND ABILITIES: Excellent hand-on knowledge of Genesys Cloud CX capabilities, architecture, design tools, testing practices, and monitoring tools. Ability to troubleshoot telephony integration deployments, including media, CTI, Call Event-related issues. Broad knowledge of information technology functions and disciplines, including but not limited to, architecture, data management, operations, security and business analysis. Strong customer service orientation. Strong stakeholder management skills. Effective verbal and written communication skills. Ability to work cooperatively and successfully with employees, customers, and other outside third parties. Strong problem solving, risk assessment, and risk management skills. Ability to effectively present information and respond to questions. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to successfully handle pressure and meet deadlines in a fast-paced work environment.   location: West Des Moines, Iowa job type: Contract salary: $50 - 60 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Lead development and deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead deployment of other Genesys modules such as Voice-of-Customer surveys and Knowledge Center, including coordinating and driving execution with other IT teams and vendors. Analyze business requirements, provide time estimates, document design, perform system configuration and/or development, and support production deployment. Collaborate with the API and Data Engineering teams to ensure rich data integration functionality, using approved REST APIs for data access. Troubleshoot, maintain, upgrade, and identify problem areas and solve issues in a proactive manner. Coordinate with Genesys, internal technical teams, and other staff as necessary to resolve project issues or production incidents with Genesys solution and related applications. Apply SRE (site reliability) best practices for the entire tool platform and ensure HA (high availability) status. Perform other duties as assigned by leadership   qualifications: Bachelor's degree (in CS, MIS, information technology, or related field of study; plus five (5) years of progressively responsible related technical experience; or equivalent combination of education and/or experience. Hands-on experience leveraging Genesys Cloud CX Architect for IVR development and AI technologies. Software development experience with familiarity with source code control/GitHub and Manager, Applications Development Genesys Terraform/CX as Code. Design, development, and support experience with other Genesys Cloud CX capabilities, such as call recording, transcripts, Knowledge Center, Voice-of-Customer Surveys, and reporting Experience in consuming RESTful APIs for data integration and understanding of authentication methodologies (Oauth, SAML). Prior experience in an Agile environment preferred. CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS: Required: Genesys Cloud CX: Developer Certification [GCX-GCD] Preferred: Genesys Cloud CX: Professional Certification [GC-GCP] Genesys Cloud CX: Architect Certification [GCX-ARC] Genesys Cloud CX: AI - GPE & GPR Certification [GCX-AI-GPE] Genesys Cloud CX: AI - Digital Bots & Knowledge Certification [GC-AI-DB]   skills: Excellent hand-on knowledge of Genesys Cloud CX capabilities, architecture, design tools, testing practices, and monitoring tools. Ability to troubleshoot telephony integration deployments, including media, CTI, Call Event-related issues. Broad knowledge of information technology functions and disciplines, including but not limited to, architecture, data management, operations, security and business analysis. Strong customer service orientation. Strong stakeholder management skills. Effective verbal and written communication skills. Ability to work cooperatively and successfully with employees, customers, and other outside third parties. Strong problem solving, risk assessment, and risk management skills. Ability to effectively present information and respond to questions. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to successfully handle pressure and meet deadlines in a fast-paced work environment. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

Do you have exceptional client service skills, along with an analytical background?  Are you persuasive, organized, and results-oriented? Do you possess secondary education in accounting, finance, or business?  This Commissions and Fee Accounting Analyst role is made for the Excel skilled (experience working with vlookups and pivot tables), number crunching, relationship building, self-motivated and self-directed professional.  The Commissions and Fee Accounting Analyst will be responsible for allocating large dollars of cash receipts to a minimum of 12 subsidiaries.   You will be analyzing, researching, reconciling, inquiring, interacting, requesting, documenting, and reporting daily.   The training will be onsite for the first 2-3 weeks.  After you are in a groove, you can transition to working from home most days.  You will be required to be onsite Thursdays and every other Monday.salary: $23 - $24 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities Immerse into a tight-knit, high-functioning, positive, "can-do" Commissions and Fee Cash Application Team within a Fortune 500 Global Leading Company  Apply fees and commission cash receipts across 10 US sister companies and 1 Canadian sister company Research, reconcile, and manage data utilizing your established Excel vlookup, and pivot table expertise  Utilize your exceptional customer care skills by providing all-encompassing information in one email response to support the client's inquiries and needs; avoiding laser responses and back back-and-forth communication Partner with stakeholders, team members, and managers to ensure best practices and efficiencies are in place Create and maintain exceptional business relationships with team members, stakeholders, and clients Skillscash receipts (2 years of experience is required)Incoming cash allocation (2 years of experience is required)Microsoft Excel (4 years of experience is required)Excel Pivot Tables (2 years of experience is required)Excel Formulas (2 years of experience is required)Communication Skills (4 years of experience is required)Minimum 2 year Business DegreeInsurance industry (1 year of experience is preferred)Investigative NatureAnalytical ThinkingReconciliation (2 years of experience is required)Journal EntriesMath and Calculation (4 years of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.