telemarketing representative

Are you a highly motivated and customer-focused individual with a passion for helping others and a knack for sales? Do you thrive in a fast-paced environment where you can wear multiple hats and make a real impact? If so, we want to hear from you! We are seeking a dynamic and personable Customer Service & Sales Representative to join our growing team. This is a vital role that serves as the welcoming face of our company, managing our front desk, providing exceptional customer service, and actively contributing to our sales efforts. Qualifications: Proven experience in a customer service role, preferably with front desk experience. Excellent verbal and written communication skills with a professional and friendly telephone manner. strong interpersonal skills and the ability to build rapport with diverse clients. Demonstrated ability to actively listen, empathize, and problem-solve. A proven track record of success in inside sales, upselling, or identifying opportunities to grow client accounts. Proficiency in using CRM software and standard office applications (Microsoft Office Suite). Highly organized with strong attention to detail and the ability to multitask effectively. A positive attitude, strong work ethic, and a desire to contribute to a collaborative team environment. Ability to work independently and take initiative. salary: $18 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Front Desk Management: Greet and welcome clients and visitors with a friendly and professional demeanor. Manage incoming calls, direct inquiries, and ensure a smooth flow of front office operations. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing information, and resolving issues promptly and efficiently through various channels (phone, email, in-person). Customer Service Excellence: Deliver outstanding customer service by actively listening to client needs, providing accurate solutions, and ensuring a positive experience with every interaction. Inside Sales & Upselling: Proactively identify client needs and effectively present our products/services. Educate clients on additional offerings, upsell relevant solutions, and contribute to achieving sales targets. Administrative Support: Assist with various administrative tasks as needed, including scheduling appointments, maintaining client records, and preparing correspondence. Problem Resolution: Skillfully de-escalate customer concerns and find satisfactory resolutions, always aiming for client satisfaction. Product/Service Knowledge: Develop a comprehensive understanding of our products and services to effectively answer questions and provide informed recommendations. SkillsActive ListeningTelephone EtiquetteCustomer ServiceBasic Computer SkillsClient ServiceTyping SkillsCUSTOMER ORDERS/SALESCustomer RelationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Inside Sales Representative Location: Manchester, NH Industry Leader in Performance Plastics Distribution 75+ Years of Excellence | Career Growth | Yearly Bonus Potential Our client, a leading distributor of plastic sheet, rod, tube, film, and associated products, is seeking an Inside Sales Representative to join their growing team in Manchester, NH. With over 75 years of industry-leading experience, they are proud to have the most knowledgeable and highly trained sales and customer service team in the plastic distribution industry. This is more than just a job — it's a career opportunity with long-term growth, structured mentorship, and exposure to leadership. If you’re motivated by building relationships, providing exceptional customer service, and want to join a company that invests in your success, this is the role for you. What You’ll Do: Build and maintain customer relationships to drive loyalty and retention Provide outstanding customer service through quoting, order processing, and post-sale follow-up Educate customers on products and services Make proactive outbound calls to new and existing clients to uncover sales opportunities Collaborate with warehouse and office teams to ensure order accuracy and efficiency Partner with outside sales to increase market share Assist with inventory management based on client needs Take initiative on special projects and contribute to a collaborative, growth-focused culture Why Join Us? Protected territories exclusively assigned to you Ongoing qualified leads provided to support your growth Exposure to executive leadership and cross-functional teams Clear career paths that promote internal advancement Mentorship and knowledge-sharing culture What We’re Looking For: Customer-first mindset with excellent communication skills Self-starter who thrives in a fast-paced environment Passionate about sales, growth, and continuous learning Previous inside sales or customer service experience is a plus (but not required) Benefits: 401(k) with company match Health, dental, and vision insurance Disability insurance Paid time off and holidays Paid training Tuition reimbursement Yearly bonus potential Join a company that’s committed to your personal and professional growth. Apply today and be part of a dynamic team shaping the future of plastics distribution! Please send resume to Kristina.wilson@randstadusa.com or apply online today!  salary: $55,000 - $60,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesWhat you’ll do: Build and maintain excellent customer relationships, loyalty, and retention through exceptional sales and service Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction Provide information regarding our products and services to inquiring customers Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency Work in concert with the outside sales force to proactively increase market share Assist with inventory management based on customer needs Perform other duties as assigned We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you’ll need: Business writing and verbal communication skills Positive and enthusiastic attitude with an eagerness to learn and grow Ability to work in an active, team-selling environment where priorities are continually changing Exceptional interpersonal and negotiation skills Excellent computer skills High level of honesty and integrity High School Diploma or GED required (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience (Preferred) Plastics/industrial distribution experience (MUST HAVE) 1 year or more of commercial experience SkillsInside SalesIndustry RepresentativeSalescommunication skills plastics knowledge business writingnegotiation skillsExcellent computer skillscommercial sales experienceCold CallingQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

We are seeking a motivated and detail-oriented Entry-Level Customer Service Representative (CSR) to be the first point of contact for our valued customers, healthcare providers, and partners. The ideal candidate is an excellent communicator with a passion for helping others. This role will handle inbound and outbound communications via phone and email while also providing essential administrative and office support. This is a fantastic opportunity to start your career in the pharmaceutical industry in a supportive and professional environment. If you are interested, please send your resume to jenn.eng@randstadusa.com or apply to this posting today for immediate consideration!salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Customer Communication: Professionally handle a high volume of incoming calls and emails from patients, healthcare professionals, and sales representatives. Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers' needs to achieve satisfaction and resolve inquiries effectively. Issue Resolution: Address customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Escalate unresolved issues to the appropriate internal teams or management. Office & Administrative Support: Perform general office duties, including data entry, filing, processing mail, and managing correspondence. Maintain and update customer records and databases with precision and confidentiality. Assist with the preparation of reports and other administrative tasks as needed. Support the sales and marketing teams with basic clerical duties. Skills Follow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCustomer ServiceIndustry RepresentativeCall Center SupportCustomer RelationsCustomer Relationship ManagementCustomer supportPhonesEmails Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.