telemarketing representative

 A large financial client in downtown Dallas is seeking dedicated and detail-oriented Spanish Speaking Call Center Representatives to join their team handling both inbound and outbound calls for their Mortgage Contact Center. If you are looking for a new opportunity and are fluent in Spanish - please apply today. salary: $19 - $20 per hourshift: Firstwork hours: 7 AM - 8 PMeducation: No Degree RequiredResponsibilities Handle high call volumes with Spanish-speaking customers with approximately 120 outbound or 60 inbound calls per day. Assigned to either inbound or outbound calls, not both, with potential for 50-100+ calls during peak times. Support the Consumer Direct Sales group within the clients' Home Mortgage. Gather relevant information from the customer to then transfer them to the appropriate department Must be available for any shift between 7am-8pm CST and open to working 1 Saturday per month between 8am-6pm Qualifications: 2+ years of call center experience and handling outbound calls Sale or financial experience also a plus SkillsSpanish (5 years of experience is required)Salescontact centermortgageQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Would you say you have experience providing world class customer service? We have a local insurance company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information. (English/Spanish) preferred,  and have at least 1 year of call center or administrative support experience.  This is a temporary to permanent hire opportunity for a career-oriented candidate who is looking for an intimate office setting. salary: $21.15 - $21.16 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Minimum 1 year Call Center customer service experience requiredMinimum education of High School Diploma or GED requiredBi-lingual (English/Spanish) is requiredPrevious insurance or financial services experience is a plusExcellent PC skillsIntermediate skills in Microsoft WordExcellent verbal and written communication skillsAbility to communicate professionally with irate customersDetail oriented The essential functions of this role include: working in a smoke free environment Skills bilingual (2 years of experience is required)Basic Computer SkillsActive ListeningTelephone EtiquetteCustomer Service (2 years of experience is required) Qualifications Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

This position is a telephonic inbound/outbound sales role that is responsible for generating revenue and/or profit margin in small to large-sized accounts. Limited field activity may occur, but only on an infrequent basis. Responsible for learning sales techniques and reporting daily or weekly activity to Inside Sales Team Leader. May also participate on key account sales teams and provide ongoing service and support in named accounts.  salary: $24 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesDUTIES & RESPONSIBLITIES Generate qualified leads, via telemarketing and email, and effectively transition to the sales team. Follow up on marketing qualified leads and conduct research to set meetings for the sales team Participate in calling campaigns to target account/prospects from pre-defined lists Meet target Key Performance Indicators (KPI’s) for calls and emails Identify key buying influencers within accounts to determine budget and timeline Build and cultivate relationships by initiating communications and conducting follow-up communications to move leads through the sales funnel. Develop and maintain detailed client records using CRM software, Salesforce.com Set customer appointments for sales reps via Outlook Present and demonstrate product in an effective manner via webcast Provide regular communication and updates on relevant deals with manager and members of the sales team Support sales efforts at trade shows and other meetings Be able to navigate and communicate throughout a hospital organization from department level contacts to C level leadership Maintain a working knowledge of the products through release training and engagement in showcases as needed Support company objectives and achieve goals successfully Provide feedback to management on market and product issues Participate in quarterly and annual sales meetings Attend and successfully complete regularly scheduled training sessions SkillsSalesOutside SalesInside SalesCUSTOMER ORDERS/SALESAdapting to ChangeTelephone EtiquetteTyping SkillsActive ListeningFollow-upSales/MarketingSales SupportBasic Computer SkillsQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.