help desk representative salaries in atlanta, georgia

A customer service representative supports customers by providing helpful information  answering questions  and responding to complaints. Respond promptly and professionally to incoming telephone calls  chats and ticketsRespond promptly and professionally to incoming telephone calls  chats and tickets. Must be Spanish bilingual Must pass assessments!!! Must Be local!!!! Must come in for training and meetings!!salary: $19 - $19.01 per hourshift: Firstwork hours: 8 AM - 1 AMeducation: High SchoolResponsibilitiesA customer service representative supports customers by providing helpful information  answering questions  and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products  services  and features. Primary Responsibilities: ? Respond promptly and professionally to incoming telephone calls  chats and tickets ? Assist with order problems  exchanges  edits and tracking. Develop a knowledge of products  services etc and effectively convey this information to customers ? Understand and resolve compliance issues in accordance with policies and procedures ? Be an active team member and support overall teamwork and morale ? Adhere to all established procedures  policies and safety rules ? Maintain established performance levels Qualifications: ? Completed Secondary Education ? Experience working in the insurance industry and customer service related work ?The essential functions of this role include:working weekendsSkillsCall Center Support (2 years of experience is preferred)Basic Computer SkillsBasic Software SkillsTyping SkillsActive ListeningInterpersonal SensitivitySpanish (3 years of experience is required)EmpathyCustomer supportCustomer ServiceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

  Randstad, the world’s leading talent company, is hiring Staffing Managers to sell our services and recruit candidates for placement with our clients. Did you catch that? We find opportunities to help people thrive and provide for their families. It is a big job! Our Staffing Managers use their technology, personality, and curiosity along with virtual, social, and verbal communication skills to make things happen. We sell work solutions. What does that mean? We help companies find the best talent for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing! What you get to do: Effectively sell and recruit through modern media connections Identify prospects in need of Randstad’s workforce services & solutions  Build strong relationships with hiring managers  Create partnerships through various channels of communication with key decision-makers Execute the activities that will gain results (lots of calls, virtual, and on-site client meetings) Listen to diagnose the workforce gaps that are limiting a client’s potential Negotiate pricing to ensure maximum return on quality solutions Effectively source, recruit, interview, and select candidates  Coach and retain talent  Market talent to make certain they land the right job Use a combination of approaches that require exceptional documentation Offer innovative and creative employment solutions Provide services that consistently delight our clients and talent What you need to bring: Bachelor’s degree and/or 1-3 years of professional sales experience  Strong history of being the best at whatever you have done in the past Technically competency Ability to connect with others  Track record of delivering results in a metrics-driven environment Experience and quick adaptability utilizing digital tools and Google Suite applications Ability to thrive in a hybrid work model  Passion for results, resilience, self-confidence, and the desire to do an exceptional job Possess a natural curiosity and relentless determination to make things happen - you like to WIN! Proficiency using Google mail, calendaring and shared drives This job posting is open for 4 weeks. Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad, the largest global staffing leader, offers rich learning; professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, and 9 paid holidays), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad proudly ranked as a 2023 DiversityInc Top 50 company, a 2023 Disability Equality Index best place to work for diversity inclusion, and a 2023 Military Friendly Bronze Employer for Veterans. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.  

                              NEW YEAR - NEW OPPORTUNITY                              FORTUNE 100 FINANCE COMPANY                                         CORPORATE LOCATION                     NEAR NORTHPOINT MALL & THE AVALON AREA                                                  IN ALPHARETTA                 CALL CENTER CUSTOMER SERVICE REPS NEEDED     GREAT OPPORTUNITY FOR 4 YEAR DEGREE COLLEGE GRADS                           TRAINING BEGINS -  JANUARY 22ND - PAY- $21hr                                   MUST HAVE A MINIMUM OF:                                                                   1) A BACHELOR'S DEGREE                            2) 2 YEARS OF CALL CENTER EXPERIENCE      Will be assisting customers with bringing accounts current and any other account related questions.  Shifts will fall between the hours of 8am - 8pm, M-F (with some rotating Saturdays from 8am - 12pm which will be considered OT **Client will consider hiring "TOP PERFORMERS" after 7-8 months**                        WITH OPPORTUNITY FOR ADVANCEMENT   ONCE PERM YOU WILL RECEIVE: Full benefit package Auto discounts Pay increase Hybrid schedule Full gym access on site Tuition reimbursement Triple pay for working the holidays         MUST PASS CLIENTS BACKGROUND SCREENING PROCESSsalary: $19.5 - $21 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: BachelorsResponsibilities Job Duties:  Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available Process payments and payoffs Perform miscellaneous task as assigned Adheres to appropriate Compliance policies and procedures Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives) SkillsCustomer supportCustomer RelationsTyping SkillsTelephone EtiquetteCustomer ServiceActive ListeningFollow-upCall Center SupportEmpathyQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.