job summary: Responsibilities: Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze)Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing Create accounts for new hiresDeploy and support software to end-users Respond to support requests in the IT Helpdesk both in person and via a ticketing system Manage inventory for hardware and software Requirements2-3+ years of experience in IT support roles.Basic networking skills, including an understanding of servers, switches, WiFi, etc. Knowledge of administration of Apple computer products using enterprise management toolsExperience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence OS X and Mac hardware troubleshooting experience, positive, service-oriented attitudeSolid problem solving skills Ability to lift heavy equipment (50+ pounds) as needed Requirements: Requirements open but verbiage in job description is particular to one city. location: New York, New York job type: Contract salary: $25 - 35 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze)Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing Create accounts for new hiresDeploy and support software to end-users Respond to support requests in the IT Helpdesk both in person and via a ticketing system Manage inventory for hardware and software Requirements2-3+ years of experience in IT support roles.Basic networking skills, including an understanding of servers, switches, WiFi, etc. Knowledge of administration of Apple computer products using enterprise management toolsExperience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence strong OS X and Mac hardware troubleshooting experience, positive, service-oriented attitudeSolid problem solving skills Ability to lift heavy equipment (50+ pounds) as needed qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors skills: HelpdeskJIRA Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.