We are seeking a compassionate, detail-oriented Patient Access Specialist to support specialty pharmaceutical programs through comprehensive non-commercial pharmacy services, patient access support, and financial program coordination. In this role, you will help ensure patients receive timely, supportive, and effective assistance from referral to therapy completion. You’ll serve as a key connection between patients, providers, and support teams, helping streamline the patient journey while maintaining high-quality, empathetic communication. Location: Remote Hours: Must be available between 7:00 a.m. to 7:00 p.m. CSTsalary: $18 - $20 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High SchoolResponsibilities Resolve patient inquiries regarding the status of their access or approval journey Enter clear, accurate, and detailed documentation into proprietary systems while engaging with patients over the phone Make outbound follow-up and confirmation calls to patients and providers Educate callers on the patient journey, while providing a calm, empathetic, and professional experience Work with referral sources—including healthcare providers—to facilitate new patient applications Process patient referrals and applications into the customer relationship management (CRM) platform, ensuring completeness and accuracy Manage patient accounts from initial referral through final approval or denial SkillsPharmaceuticalCall Center SupportMS OfficeCRMWritten CommunicationInsurance BillingPharmacy Benefits Problem SolvingOrganizationQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.