pharmacist

Randstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Support Rep opportunity with a leader in the healthcare industry.  Must have Call Center/Customer service experience and be familiar with medical terminology.  If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you!  MUST be able to work ONSITE.  NO Weekends! Qualifications: Work schedule is Monday - Friday 11:30 am - 8 pm EST Must have at least 1 year of Call Center/Customer Service experience Accuracy and Detail Oriented are a MUST Attendance is critical High School Diploma or GED required Ability to multitask Solid Customer Service skills Excellent communication skills are a MUST both verbal and written Ability to type with accuracy Solid technical abiility and able to learn new systems Microsoft Suite salary: $18 - $20.4 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information. Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner. Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Must be able to show empathy to patients. Run medical claims and update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request. Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient’s safety Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements.) SkillsCall CenterCustomer supportHealth InformationQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

job summary: As the largest staffing and recruitment agency in the world, we can commit to finding you the perfect role that gives you the opportunity to learn and grow in the life sciences arena. Utilizing a recruiter for your job search gives you access to a large network of top employers as well as detailed information about hundreds of positions. A current top partnership with a research-driven biopharmaceutical company is known as a powerhouse that aims to develop treatments for difficult-to-cure diseases. This renowned employer has created 32 products, including Humira and Lupron, that have highly impacted lives across the globe. If you're looking to stand out in your field and lead the way to innovative therapies, this position is for you!   location: North Chicago, Illinois job type: Contract salary: $15.00 - 17.70 per hour work hours: 11 to 7 education: High School   responsibilities: Completes the intake process of all applications into Customer Relationship Management System (CRM)Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRMConducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required dataCompletes initial assessment of simplified applicationIdentify appropriate work flow based upon business rulesCollaborate cross functionally to ensure processes are followed according to business rules and policiesEnsure all patient cases are documented in the CRM in accordance with all business rules and policiesConduct renewal and year end recertification's process as determined by the Company Patient Assistance ProgramReadily assists on special project within job scope to improve reimbursement optimization when requested by managementManages incoming and outgoing mail  qualifications: High school diploma or equivalent required. College or a 2-year Associate Degree is preferredA minimum of 1-3 years' experience within an office or administrative settingExposure to core insurance (Medical and Pharmacy Benefit) knowledge a plusStrong attention to detail and work independently with minimal directionHigh quality customer service skillsAbility to express ideas clearly in both written and oral communications  skills: MS-WORD, MS-EXCEL Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Agile Product Management Advisor to join their dynamic and growing team. All qualified candidates are encouraged to apply! Leverages knowledge of the product's value stream and system interactions to identify when new features or product changes are needed to achieve business value.   location: Bloomfield, Connecticut job type: Contract salary: $45.14 - 55.14 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Focused on continuous learning, adopting probe and learn approach for self-learningLeverages knowledge of the product's value stream and system interactions to identify when new features or product changes are needed to achieve business value. Has a sound understanding of breaking down a problem/ ask to requirements. Understands the aspects of well-rounded requirements (functional/ non-functional)Communicates stakeholder goals and expected outcomes to the engineering/ Solution Architect/ Principal engineering team and writes definition-of-ready user stories, incorporating architectural changes recommended by engineering. Facilitates product backlog grooming sessions, ensuring the highest impact work is delivered soonest. Responsible for maintaining product technical roadmap and advocating prioritization at the right time for non-functional work.Adept at building relationship with business, technology partners to establish a circle of trust with stakeholders. Has overall ownership of a defined capability or technical product area, including product value, cost of ownership, health and non-functional requirements (reliability, scalability, usability, security, performance, etc.). Cultivates trusted relationships with Business/BAT and Technology partners to foster teamwork and a shared understanding of the product vision, goals and priorities. Leads sprint planning , story refinement , feature elaboration sessions with business and technology stakeholders. Actively participates in planning sessions that form cohesive, iterative plans and ensure the team's work creates the iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams). Proactively resolve upstream dependencies and resolve conflict effectively across teams.Participates in team standups, and retrospectives, facilitates dialog with stakeholders during sprint reviews/product demos. Identifies, monitors and communicates technical product health metrics and KPIs and advocates for product improvements with Business/Technology partners. Manages allocation of team capacity to ensure appropriate levels are utilized for product health improvements and reduction of technical debt (e.g. integration and deployment of tooling, test automation, etc.)Leverages agility tools (e.g., Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g., manage story aging, manage WIP, epic size/throughput, etc.)   qualifications: Experience level: ManagerMinimum 5 years of experienceEducation: Bachelors (required)  skills: Product ManagementJIRA Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.